Merchandising Specialist

This is a fully remote position, open to applicants in New York.

📋 Description

• Implement monthly merchandising strategies at the store level.

• Carry out refreshes, conversions, and merchandise planograms.

• Uphold store presentation standards through display construction, fixture installation, store setups, shelf maintenance, down stock, retrofits, display upkeep, and POP installation.

• Arrive on-site and execute sets as scheduled.

• Deliver walkthrough and set-knowledge training to store staff.

• Oversee reporting, product knowledge, training, and performance of third-party merchandisers as necessary.

• Gather and relay store intelligence, execution gaps, and sales opportunities to TMs and leadership.

• Support merchandising initiatives for adjacent territories when required.

• Review, evaluate, and dispose of returned or bought-back products.

• Maintain a consistent and timely call cycle to each customer within the designated territory.

• Assist with regional trade shows, sales meetings, special events, vacancies, and other related occasions.

• Conduct service and maintenance visits, which include cleaning, fronting and facing, correcting defects, and replacing missing POP materials.

• Operate independently while collaborating with TMs and Service Leadership.

• Keep records and complete reports, surveys, results, and information requests according to company protocols.

• Communicate merchandising challenges, competitive products, defective items, account feedback, and territory status to relevant departments and management.

• Follow up on merchandising issues to ensure excellent customer service.

• Provide daily, weekly, and monthly tracking of store execution.

⛳️ Requirements

• Relevant post-secondary education or an equivalent combination of education and experience.

• A minimum of 2 years of retail experience, particularly in merchandising, is an advantage.

• Intermediate proficiency in MS Office Suite (Outlook, Word, Excel, TEAMS, and PowerPoint).

• Excellent communication, interpersonal, and presentation abilities.

• Strong work ethic and motivation to operate in the field while supporting ongoing business and/or seeking new business opportunities daily.

• Exceptional organizational skills with the capacity to multitask.

• Customer-centric mindset.

• Positive, energetic demeanor, with initiative, drive, and creative problem-solving skills.

• Understanding of merchandising, fixturing, and effective retail displays.

• Physically capable of lifting up to 50 pounds and performing repeated bending, crouching, kneeling, and standing.

• Willingness to travel up to 90% of the time within the assigned region, including frequent overnight stays.

🏝️ Benefits

• Paid time off, encompassing sick leave and vacation days.

• 12 paid holidays.

• Job-protected leave benefits in alignment with applicable laws.

• Medical, dental, vision, and life insurance coverage.

• Health and flexible savings accounts subject to eligibility criteria.

• 401(k) plan with employer contributions and matching, contingent upon plan eligibility requirements.

• Reasonable accommodations may be provided to individuals with disabilities.

• Opportunities for training and development.