Member Recruitment Coordinator

This is a fully remote position, open to applicants in North Dakota, +1 more state.

📋 Description

• Educate, engage, and motivate the public to support NMDP’s mission through presentations, awareness events, celebrations, and registry recruitment initiatives.

• Regular travel throughout the North/South Dakota region is required.

• Develop and maintain relationships with colleges, universities, technical and vocational institutions, community organizations, corporations, and service sectors.

• Encourage dedicated individuals to join the NMDP registry, with an emphasis on enhancing diversity through engagement and education of ethnically diverse communities.

• Plan and coordinate activities for registry awareness, education, and commitment that align with sponsor vision and organizational objectives.

• Collaborate with marketing teams, volunteer services, the NMDP Foundation, account managers, network partners, and Transplant Centers.

• Establish and nurture community relationships, serving as a liaison between NMDP and the local community.

• Address leads and referrals with support from internal partners.

• Convey the NMDP mission through public speaking and written communications.

• Identify innovative practices for community engagement and registry recruitment, providing feedback to account managers and marketing leaders.

• Develop annual strategies for engagement and recruitment along with activity plans.

• Organize, plan, and execute both live and digital mission-focused events.

• Mobilize volunteers and sponsors to meet event objectives.

• Educate prospective volunteer donors about NMDP’s mission, the donation process, and expectations of registry members.

• Address questions, issues, and concerns from prospective donors.

• Implement training and procedures for community engagement, education, and donor recruitment.

• Monitor progress towards monthly, quarterly, and annual registry enrollment targets.

• Assist patient families by assessing needs and referring them to suitable NMDP services.

• Identify stories related to patients, donors, and other relevant narratives for marketing and media outreach.

• Participate in media events and interviews representing NMDP.

• Recruit, retain, interview, screen, train, and recommend volunteers for suitable programs.

• Oversee volunteers throughout their engagement process.

• Track volunteer data and hours accurately.

• Support volunteer recognition and appreciation initiatives.

• Advocate for financial contributions to the NMDP Foundation.

⛳️ Requirements

• Understanding of sales and marketing principles.

• Familiarity with volunteer management practices.

• Experience in developing in-market strategies and generating leads.

• Proficiency in planning and executing events.

• Ability to navigate college and university systems, including athletics, affinity groups, student government, and Greek organizations.

• Skill in networking and forming community partnerships within ethnically diverse populations.

• Effective utilization of social media platforms.

• Capability to leverage digital marketing for recruitment purposes.

• Ability to interact with and influence various stakeholders.

• Excellent verbal and written communication abilities.

• Strong public speaking and presentation skills.

• Effective organizational and time management skills for managing multiple projects concurrently.

• Self-motivated and goal-oriented.

• Proficiency in Microsoft Office software, Salesforce, and internet navigation.

• Willingness to learn and travel within the region as required (25%-50%).

• Availability to work evenings and weekends.

• Occasional national travel, with 3-4 trips per year.

• Bachelor’s degree in a related field or a combination of formal education and experience equivalent.

• Minimum of two years’ experience in sales, business or community development, client account management, or event planning and implementation with defined goals or targets.

• A valid driver’s license.

• Reliable transportation capable of carrying event materials.

• Experience as a marrow or PBSC donor or a direct connection to the mission is advantageous.

• Bilingual language skills may be required depending on the location.

🏝️ Benefits

• Medical, dental, vision, life, and disability insurance.

• Accident, critical illness, and hospital benefits.

• Well-being support benefits.

• Legal, identity theft, and pet insurance benefits.

• Retirement savings plan.

• Paid time off and holiday leave.

• Additional leave benefits.

• Incentive plans available for eligible employees.

• Options for remote work arrangements.