Medicare Sales Technology Product Owner

This is a fully remote position, open to applicants in Connecticut.

📋 Description

• Convert business, customer, operational, and regulatory requirements into prioritized product tasks

• Enhance Medicare sales, enrollment, and agent experiences

• Collaborate with business and technology teams to establish requirements

• Lead Agile delivery processes

• Ensure that solutions provide measurable value for both customers and the business

• Oversee software product initiatives from discovery and requirements gathering to launch and optimization

• Manage backlogs, prioritize tasks, break down features, create user stories and acceptance criteria, and plan releases

• Assist with Annual Enrollment Period readiness, release governance, operational preparedness, and other time-sensitive regulated delivery timelines

⛳️ Requirements

• A Bachelor’s degree in Computer Science, Information Technology, Business, Engineering, Information Systems, or a related field, or equivalent professional experience

• Over 5 years of experience in Product Ownership, Product Management, Business Analysis, or a similar digital product delivery role

• More than 5 years of hands-on experience managing software products through several releases, from discovery and requirements definition to launch and optimization

• At least 3 years of experience collaborating with Agile teams, including backlog management, prioritization, feature breakdown, user story creation, acceptance criteria, and release planning

• Capability to work core business hours aligned with teams and stakeholders in the Eastern Time zone

• Experience in health insurance, particularly within regulated environments like Medicare Advantage, Prescription Drug Plans, Medicare Supplement, or Medicare sales and enrollment

• Familiarity with sales and agent enablement applications, CRM platforms, digital shopping or enrollment experiences, contact center technology, and customer engagement solutions

• Experience facilitating Agile transformations or implementing Agile practices in an early-stage environment

• Experience with Annual Enrollment Period readiness, release governance, operational preparedness, or other time-sensitive regulated delivery cycles

• Strong organizational and communication abilities, with the capacity to effectively manage multiple priorities and stakeholders

• Leadership experience in influencing cross-functional teams and decisions without direct authority

🏝️ Benefits

• Medical coverage

• Dental coverage

• Vision coverage

• Paid time off

• Retirement savings options

• Wellness programs

• Additional resources that support physical, emotional, and financial well-being

• Eligibility for a CVS Health bonus, commission, or short-term incentive program in addition to base salary