Medicare D-SNP Telesales Agent

This is a fully remote position, open to applicants in California.

📋 Description

• Promote GCHP D-SNP plans via telephone to individuals qualified for the product.

• Handle incoming calls from potential clients and adhere to scripts to process enrollment applications.

• Clarify Medicare options, plan advantages, and associated costs to assist individuals in making well-informed choices.

• Initiate outbound calls to follow up and finalize sales while adhering to all regulatory requirements.

• Successfully complete all necessary product training and certification programs.

• Maintain a California Life, Accident and Health Insurance License.

• Participate actively in mandatory departmental meetings, training sessions, and coaching activities.

⛳️ Requirements

• Minimum of 2 years of experience in a call center environment related to Medicare and/or Medi-Cal Sales, Claims, Customer Service, or Provider Service.

• Bilingual proficiency in English and Spanish.

• Familiarity with the Medicare and Medi-Cal programs.

• Excellent verbal communication skills with the ability to present information to individuals or groups.

• Possession of a California Life, Accident and Health Insurance License, or the ability to secure one within 60 days of employment.

• A minimum of 2 years of relevant training and/or experience that can substitute for a degree.

• Proficient in advanced computer skills, particularly with MS Office products.

• A valid and current Driver's License, Auto Insurance, and necessary professional licensure(s).

🏝️ Benefits

• Comprehensive health insurance options.

• Competitive salary and performance-based incentives.

• Opportunities for professional development and career advancement.

• Supportive work environment with a focus on teamwork.