Medical Virtual Assistant, US RN

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Leverage expertise in EMR systems to efficiently and accurately manage patient records

• Continuously update and maintain EMR systems with new patient details, medical histories, and treatment plans

• Address patient inquiries through phone, email, or chat

• Provide explanations of services and systems to new patients

• Support healthcare professionals with appointment scheduling, calendar management, and follow-up care coordination

• Collaborate with medical billing teams to ensure accurate coding and billing information

• Uphold patient confidentiality while adhering to HIPAA regulations

• Coordinate and communicate with the team to ensure smooth operations

⛳️ Requirements

• Must be a Registered Nurse with a US RN/NCLEX certification and a California license

• Preferred prior experience as a Medical Virtual Assistant or in a related role

• Proficient in EMR systems

• Strong grasp of medical terminology and documentation practices

• Excellent verbal and written communication abilities

• Capability to clearly explain complex medical concepts to patients

• Strong organizational skills with meticulous attention to detail

• Accurate record-keeping and data-entry proficiency

• Ability to multitask and prioritize effectively in a fast-paced setting

• Demonstrated customer service and professional relationship management skills

• Capacity to work independently and collaboratively within a remote team

• Familiarity with medical billing and coding processes is advantageous

🏝️ Benefits

• Competitive salary and compensation package

• Opportunities for professional development and career advancement

• Flexible working hours and remote work options

• Supportive and collaborative team environment