Medical Representative

This is a fully remote position, open to applicants in Algeria.

📋 Description

• Provide compliant and impactful virtual interactions with Healthcare Professionals via approved digital channels.

• Conduct remote detailing sessions utilizing Veeva Engage, Microsoft Teams, Zoom, approved email, and other company-sanctioned tools.

• Establish trusted relationships with customers through consistent, value-oriented engagement.

• Modify communication style and channel preferences based on customer needs, preferences, and digital engagement levels.

• Clearly and accurately convey product, disease area, and scientific information.

• Customize discussions to meet customer needs while adhering to local regulations and company policies.

• Stay informed about product knowledge, clinical evidence, market dynamics, and competitor activities.

• Execute coordinated omnichannel engagement strategies with Sales, Marketing, Medical, and Digital teams.

• Facilitate customer journeys via virtual calls, follow-up communications, webinars, and digital content.

• Leverage customer insights and engagement data to enhance future interactions.

• Meet established engagement, activity, and business goals.

• Accurately document customer interactions in approved CRM systems.

• Relay customer feedback, market intelligence, and engagement insights to internal teams.

• Collaborate with field sales, marketing, medical affairs, and digital marketing teams.

• Contribute to the sharing of best practices and continuous improvement.

• Assist in the adoption of new digital capabilities and customer engagement models.

⛳️ Requirements

• Bachelor's degree in Pharmacy, Medicine, Veterinary Medicine, Science, or a related healthcare discipline.

• Excellent communication and presentation abilities.

• Capability to build relationships and influence through virtual channels.

• High level of digital literacy and ease in utilizing CRM, collaboration, and digital engagement platforms.

• Self-driven, well-organized, and capable of managing customer engagement remotely.

• Strong grasp of compliance requirements in pharmaceutical marketing.

• Preferred: Experience in pharmaceutical sales, medical promotion, inside sales, customer engagement, or digital marketing.

• Preferred: Familiarity with Veeva CRM, Veeva Engage, Salesforce, Microsoft Teams, Zoom, or similar platforms.

• Preferred: Knowledge of omnichannel customer engagement strategies.

🏝️ Benefits

• AstraZeneca champions diversity and equality of opportunity.

• Inclusive and diverse team culture.

• Equal consideration for qualified candidates regardless of their characteristics.

• Compliance with relevant non-discrimination, work authorization, and employment eligibility standards.