Medical Records Specialist

This is a fully remote position, open to applicants in United States.

📋 Description

• Accurately, efficiently, and promptly process all requests for the release of information.

• Retrieve and return patients' medical records.

• Carefully scan medical documents and transmit them daily in accordance with requests and established procedures.

• Date-stamp requests and emphasize relevant information.

• Confirm requests and authorizations for the release of medical information.

• Conduct quality checks to ensure accuracy, confidentiality, and appropriate invoicing.

• Keep equipment in optimal working order.

• Deliver attentive, respectful, and proactive customer service.

• Manage incoming requests, open mail, address telephone inquiries, and retrieve fax inquiries as necessary.

• Uphold a professional appearance and adhere to the dress code.

• Maintain a tidy and organized workspace, ensuring proper storage of records and files.

• Stay informed about state laws and fee structures.

• Accept assignments, support additional facilities, and assist during peak periods.

• Adhere to client/site policies and procedures, including HIPAA and relevant regulations.

• Ensure confidentiality, security, and ethical standards are maintained while releasing medical records.

⛳️ Requirements

• Required: High School Diploma (GED).

• Preferred: A minimum of 2 years of experience in a medical records department or similar environment.

• Strong proficiency in computer software.

• Required: General working knowledge of Microsoft Word and Excel.

• Exceptional organizational skills.

• Capability to type at least 50 words per minute.

• Proficient in using fax machines, copiers, and scanners.

• Eagerness to quickly learn new equipment and processes.

• Self-driven and a collaborative team member.

• Demonstrated skills in customer satisfaction.

• Ability to handle multiple tasks simultaneously.

• Must protect patient privacy and adhere to HIPAA regulations, as well as applicable state and federal laws and labor regulations.

🏝️ Benefits

• Equal Opportunity Employer.

• E-Verify user.