Medical Records Assistant, Bilingual

This is a fully remote position, open to applicants in Colombia.

📋 Description

• Review and Monitor Medical Treatment: Assess and stay informed about the status of client medical treatments at every stage of the treatment lifecycle.

• Management of Medical and Billing Records: Efficiently request and obtain medical and billing records, along with any required affidavits, in a timely manner.

• Ensure Record Accuracy: Examine medical and billing records for precision and completeness, promoting efficiency throughout the process.

• Provider Communication: Actively reach out to medical providers and their records/billing departments to get status updates on records and affidavit requests. While some requests will be processed through Chartswap, most will necessitate direct phone calls to the medical facility. A friendly and patient phone demeanor is crucial.

• Reporting Duties: Deliver weekly status updates to the firm’s systems, monitoring the progress of records and affidavits for each client.

• Management of Subrogation Liens: Investigate and oversee subrogation liens, including Medicaid/Medicare, Hospital Liens, and other related claims.

• Caseload Oversight: Effectively manage a caseload of 30-40 active cases, with the capacity to accommodate an increasing number as the workload expands.

• Client Treatment Verification: Support the Case Manager in confirming that clients have received the necessary medical treatment as per the providers' referrals.

⛳️ Requirements

• Bilingual in English and Spanish.

• High school diploma or equivalent (Associates or Bachelor’s degree is preferred).

• Prior experience in a medical assistant, medical office, or healthcare-related position is preferred.

• Familiarity with medical terminology, billing codes, and medical records management is preferred.

• Capacity to effectively manage multiple tasks.

• Ability to work independently and show initiative.

• Outstanding organizational and time-management skills.

• Keen attention to detail and accuracy.

🏝️ Benefits

• Positive Culture: Join a supportive and innovative team.

• Professional Growth: Enjoy opportunities for career advancement and continuous professional development.

• Work-Life Balance: Benefit from flexible work arrangements that promote a healthy balance between personal and professional life.