Medical Receptionist

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Respond to incoming patient calls in English

• Schedule, modify, and cancel patient appointments

• Register patients and update their demographic details

• Handle patient messages, follow-ups, and administrative tasks

• Accurately enter and maintain patient data in the EMR/EHR system

• Verify insurance eligibility and benefits as necessary

• Manage incoming and outgoing faxes as well as patient communications

• Appropriately direct clinical inquiries and provider-related requests

• Uphold patient confidentiality and adhere to HIPAA regulations

⛳️ Requirements

• A minimum of 3 years of experience in the U.S. healthcare sector

• Previous roles as a Medical Receptionist, Medical Front Desk, or in a similar healthcare position

• Direct experience interacting with patients in a U.S. healthcare environment

• Proficiency in English, both spoken and written

• Familiarity with patient scheduling and registration processes

• Experience with EMR/EHR systems

• Excellent communication, organizational skills, and keen attention to detail

• Capability to work independently in a remote setting

• Availability to work during required U.S. business hours

• Preferred: Experience with insurance eligibility and benefits verification

• Preferred: Background in managing high-volume patient calls

• Preferred: Familiarity with EMR/EHR platforms such as Athenahealth, Tebra, eClinicalWorks, Practice Fusion, Epic, SimplePractice, or similar systems

• Preferred: Prior remote experience supporting U.S. healthcare practices

🏝️ Benefits

• Fully remote work opportunity

• Full-time or part-time schedule based on client needs