Medical Office Associate I, Per Diem, Variable Shift

This is a fully remote position, open to applicants in New Jersey.

📋 Description

• Deliver daily administrative support and exceptional customer service to patients.

• Oversee front- and back-office functions, such as billing assistance, scheduling, coding, patient communication, and documentation.

• Conduct interviews with patients to gather case histories prior to appointments.

• Organize and manage appointment schedules.

• Update and maintain health records for patients.

• Verify patient insurance coverage and support billing with claims processing.

• Relay test results to patients as directed by physicians or nursing staff.

• Reach out to patients regarding their appointments and address billing inquiries.

• Assist patients with rescheduling appointments and resolving scheduling concerns.

• Execute other related tasks as assigned.

• Uphold confidentiality and adhere to HIPAA regulations.

⛳️ Requirements

• High School Diploma or equivalent qualification.

• Minimum of 1 year of experience in a medical office environment or a related field.

• At least 1 year of administrative experience.

• Over 1 year of experience in data coordination.

• Proficiency in Microsoft Excel and other computer-based systems (preferred).

• An Associate’s degree in medical office management, Business, or a related discipline (preferred).

• A Bachelor’s degree in Business Administration or a related field (preferred).

• Ability to handle confidential information with the utmost integrity and comply with HIPAA standards.

🏝️ Benefits

• Medical, Dental, Vision, and Prescription Coverage (for team members working 22.5 hours per week or more).

• Life & AD&D Insurance.

• Short-Term and Long-Term Disability options (with opportunities for supplementation).

• 403(b) Retirement Plan with employer matching and additional non-elective contributions.

• Paid Time Off (PTO) & Paid Sick Leave.

• Tuition Assistance, career advancement opportunities, and academic advising.

• Parental, Adoption, and Surrogacy Leave.

• Backup and On-Site Childcare services.

• Well-Being Rewards program.

• Employee Assistance Program (EAP).

• Fertility Benefits and a Healthy Pregnancy Program.

• Flexible Spending and Commuter Accounts.

• Insurance options for Pets, Home & Auto, Identity Theft, and Legal services.