Medical Information Specialist

This is a fully remote position, open to applicants in United States.

📋 Description

• Manage electronic records by updating demographic information, inputting data from documents, and ensuring accurate chart linking.

• Examine documents for completeness and correctness.

• Process documents within established timeframes.

• Raise unresolved or problematic cases as per Standard Operating Procedures (SOPs).

• Accession laboratory work and examination components of medical surveillance encounters, including exams, immunizations, lab-only encounters, and drug tests.

• Execute clerical tasks such as faxing and processing chest X-rays.

• Support lab exception reports, including TIQ and NSR Reports.

• Assist with sorting department faxes and mail.

• Retrieve, link, and assign records daily in processing systems.

• Achieve company and client deadlines as well as company objectives.

• Undertake additional duties and responsibilities as designated by the supervisor to ensure the efficient operation of WorkCare.

⛳️ Requirements

• High school diploma or GED, or one to three years of relevant experience and/or training, or an equivalent combination of education and experience.

• Strong attention to detail.

• Knowledge of HIPAA regulations and data privacy.

• Excellent verbal, written, and interpersonal communication abilities.

• Capability to create and revise written documents.

• Strong critical thinking, problem-solving, and decision-making skills.

• Proficient in gathering data, compiling information, and preparing reports.

• Ability to manage multiple priorities while maintaining attention to detail and accuracy.

• Strong time management, organizational, and follow-through capabilities.

• Ability to meet and surpass daily and weekly individual performance objectives.

• Ability to work independently and provide assistance to fellow team members.

• Consistent and reliable attendance and punctuality.

• Proficiency in Windows operating system, Adobe Professional, and Microsoft Office Suite (Outlook, Word, Excel, and PowerPoint).

• Willingness to learn additional software as necessary.

• Typing speed of 35 words per minute with accuracy.

• Ability to meet Company IT, privacy, and safety requirements for remote work setup.

• Capacity to sit for extended periods and work at a desk.

• Ability to occasionally lift and/or move items weighing up to 25 pounds.

🏝️ Benefits

• Paid time off.

• Medical insurance.

• Dental insurance.

• Vision insurance.

• Critical illness insurance.

• Health Savings Account (HSA).

• Health Reimbursement Account (HRA).

• Flexible Spending Account (FSA).

• Life insurance.

• Disability insurance.

• Employee Assistance Program (EAP).

• 401K plan.

• Legal and identity theft protection.

• Pet insurance.

• Sales incentive plan.

• Reasonable accommodations for qualified individuals with disabilities.