Medical Assistant – PACE Clinic Coordinator

This is a fully remote position, open to applicants in Pennsylvania.

📋 Description

• Collect and arrange existing medical records and sanctioned clinical documentation for provider assessment.

• Prepare documentation packets and templates for providers prior to scheduled Participant visits.

• Review designated work queues and obtain approved reports along with supporting documentation.

• Organize information from hospitals, emergency departments, skilled nursing facilities, specialists, laboratories, imaging, medications, vital signs, assessments, and care plans.

• Ensure that documentation materials are thorough, accurate, well-organized, and accessible within set timelines.

• Monitor missing records and follow up through authorized channels.

• Keep precise work queues, preparation trackers, and logs for provider visit readiness.

• Track documentation status and direct items to the relevant provider or CDI Nurse.

• Collaborate with providers, Medical Records, Clinical Operations, CDI Nurses, scheduling, and other support teams.

• Escalate unclear, inconsistent, complex, or audit-sensitive information to the appropriate clinical leader.

• Utilize approved templates and neutral language when creating documentation support materials.

• Assist with follow-up tracking following provider visits.

• Engage in quality improvement, workflow development, and training activities.

• Uphold Participant confidentiality and adhere to HIPAA and organizational policies.

• Perform additional duties as required.

⛳️ Requirements

• A High School Diploma or GED is required.

• Prior medical coding experience with a strong focus on CC is required.

• Experience in reviewing provider charts and understanding provider documentation practices is essential.

• Familiarity with electronic medical records is required.

• Must be organized, reliable, and exceptionally detail-oriented.

• Strong understanding of medical coding with a CC-focused approach is necessary.

• Understanding of provider charting and appropriate clinical condition documentation in medical records is important.

• Comfortable reviewing provider documentation and identifying missing or incomplete information for appropriate review.

• Must be comfortable handling confidential healthcare information.

• Ability to manage multiple priorities, deadlines, and work queues is essential.

• Strong written and verbal communication skills are required.

• Capable of working independently while also collaborating with a larger clinical team.

• Comfortable with electronic medical records and willing to learn new technologies.

• Able to recognize when information needs to be escalated to a provider, CDI Nurse, or clinical leader.

• Understanding the importance of maintaining neutral, factual documentation is crucial.

• Strong computer skills, including proficiency in Microsoft Office, Outlook, Excel, and Teams.

• CPR and First Aid Certification (or willingness to obtain after hire, with provided training!).

• Medical Assistant training, diploma, certificate, or equivalent healthcare administrative or clinical support experience is preferred.

• Experience in medical records, healthcare administration, clinical documentation, or provider support is preferred.

• Experience with the frail and elderly population, PACE, geriatrics, or value-based care is an advantage.

• Must be able to sit and work at a computer for extended periods.

• Must maintain focus and attentiveness throughout the workday.

• Must be able to use standard office and computer equipment.

• Employment is contingent upon successful completion of required background checks, health and safety screenings, and any clearances necessary for healthcare programs.

🏝️ Benefits

• 9 Paid Holidays.

• PTO starting at 3 weeks + 1 day per year (accrued from date of hire for full-time employees).

• Medical, Dental, & Vision coverage.

• Free Life and AD&D Insurance Plan.

• Health Savings and Flexible Spending Accounts.

• Short Term Disability Insurance.

• Group Voluntary Term Life Insurance available for Employees, Spouses, and Dependents.

• Paid Parental Leave.

• Tuition Reimbursement and Paid Training Opportunities.

• Retirement Plan with an annual company match.

• Mileage Reimbursement at the annual IRS rate as applicable.

• Training, mentorship, and career development programs.