Medical Assistant, MA

This is a fully remote position, open to applicants in California.

📋 Description

• Schedule and coordinate patient appointments for the care team utilizing EHR and scheduling systems.

• Address patient inquiries regarding appointment availability and facilitate rescheduling when necessary.

• Monitor and decrease no-show rates by sending reminders and proactively reaching out to families.

• Oversee scheduling logistics, which includes confirmation calls/messages and preparation for appointments.

• Collect, organize, and maintain patient intake forms, medical histories, and pertinent documentation.

• Ensure patient information is complete and accurate in the EHR prior to clinical visits.

• Reach out to referring providers to establish care, acquire medical records, and clarify patient history.

• Assist in care coordination by communicating appointment outcomes and updates to referring providers.

• Monitor referral status and follow up on outstanding items with external providers.

• Collaborate with physicians, advanced practice providers, nurse care coordinators, community health workers, psychologists, and therapists.

⛳️ Requirements

• High school diploma or GED.

• Medical Assistant certification (CCMA, AAMA, or equivalent) preferred but not mandatory.

• Proficient in electronic health record (EHR) systems and various technology platforms.

• Strong attention to detail and precision in data entry and documentation.

• Capability to manage multiple priorities and deadlines in a dynamic, remote environment.

• Passion for joining a growing startup and contributing to innovative care models.

• Reliable internet connection and a dedicated workspace appropriate for remote work.

• Availability Monday–Friday, 9 AM–6 PM PST, including a one-hour daily break.

• Willingness to provide occasional Saturday coverage.

🏝️ Benefits

• Medical and ancillary benefits.

• Remote-friendly culture.