Medical Assistant II – Virtual Care

This is a fully remote position, open to applicants in North Carolina.

📋 Description

• Deliver patient care within the scope of practice for Medical Assistants.

• Execute rooming and visit responsibilities, which include taking vital signs, reconciling medications, gathering medical histories, managing health maintenance, reviewing allergies, and conducting screenings.

• Support providers with or carry out prescribed procedures.

• Conduct venipuncture, gather specimens, ensure proper labeling, manage packing, complete lab requisitions, and track results.

• Perform point-of-care testing and CLIA-approved waived laboratory tests in accordance with orders and established standards.

• Administer medications and vaccines in a safe manner.

• Handle medication refills, insurance authorizations, safety and regulatory logs, patient communications, supply orders, appointment scheduling, and referrals.

• Communicate effectively, collaborate with team members, and escalate issues as needed.

• Keep a clean work environment and ensure that equipment and supplies are functional and adequately stocked.

• Assist in training and onboarding team members.

• Act as a role champion or participate as a committee member when designated.

• Offer age-appropriate care that considers patient status and developmental needs.

• Operate all necessary equipment for the position and undertake other related duties.

⛳️ Requirements

• High School Diploma or GED is mandatory.

• Completion of an accredited Medical Assistant program or qualifying structured military clinical training/EMT; some divisions may accept two years of verifiable full-time Medical Assistant experience within the last five years in place of the program.

• A minimum of two years of experience as a Medical Assistant in a clinical practice setting.

• Current or required American Heart Association BLS certification, depending on the division; some divisions mandate obtaining it within 45 days.

• CMA or RMA certification/registration from an accepted national organization.

• Successful completion of Atrium Health’s competency assessment when applicable.

• Capability to perform both routine and complex technical skills within the Medical Assistant scope of practice.

• Proficient in computer skills, including keyboarding, Windows navigation, email, and familiarity with electronic medical records.

• Exceptional communication and interpersonal skills.

• Customer service skills that promote a positive patient experience.

• Ability to lift up to 35 pounds without assistance.

• Functional abilities in speech, vision, hearing, touch, and fine hand manipulation.

• Capability to perform essential physical tasks such as standing, walking, lifting, squatting, bending, twisting, crawling, kneeling, climbing, and reaching.

• Ability to work in environments with mechanical, electrical, chemical, blood, and body-fluid hazards while utilizing protective equipment.

🏝️ Benefits

• Comprehensive Total Rewards benefits and well-being programs.

• Premium pay options including shift and on-call compensation.

• Incentive pay available for select roles.

• Potential for annual performance-based salary increases.

• Paid Time Off programs.

• Medical, dental, vision, life, and short- and long-term disability insurance benefits.

• Flexible Spending Accounts for eligible healthcare and dependent care expenses.

• Adoption assistance and paid parental leave.

• Defined contribution retirement plans with employer matching.

• Financial wellness programs.

• Educational Assistance Program.

• Fully remote position.

• Flexible scheduling with negotiable opportunities.