MAT Product Specialist

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Acquire comprehensive product knowledge and provide outstanding customer service.

• Participate in the identification and evaluation of new features and enhancements.

• Collaborate with Product Management and Design to guide product decisions from initial concepts to detailed requirements.

• Develop extensive expertise across the product range and assist with cross-team benchmarking projects.

• Lead pre-sales and exploratory calls, customizing demonstrations to meet prospective clients' needs.

• Maintain the demonstration database.

• Support sales enablement through training, practice sessions, and resource materials.

• Offer in-depth product knowledge for tender submissions.

• Represent the Product at customer events, sales gatherings, user groups, and regional activities.

• Create content such as blogs, webinars, feature explainers, product updates, customer stories, and demo videos.

• Collaborate with the marketing team on campaign development.

• Provide product knowledge for customer success, implementation, and support inquiries.

• Help establish best practices for implementation and configuration.

• Share insights on competitors, sectors, and customer intelligence across the organization.

• Serve as the primary product expert for sales, marketing, customer success, implementation, and support.

⛳️ Requirements

• Strong knowledge of MAT Financial Management systems.

• Experience in commercial negotiations.

• Exceptional communication skills with the ability to articulate clearly during presentations.

• A good listener who can ask insightful questions to grasp prospect challenges.

• Enjoys teamwork and collaborating across various functions.

• Capable of staying informed about the latest government guidance.

• Confident in presenting government guidance to customers and prospects.

• Profound understanding of Financial Management Solutions, particularly within Multi Academy Trusts.

• An AI-first approach to work.

🏝️ Benefits

• 27 days of annual leave plus public holidays.

• Enhanced maternity and paternity leave provisions.

• AXA Health insurance covering dental and mental health services.

• Broadband allowance.

• Home office allowance.

• Life assurance equivalent to 4 times the basic salary.

• Encouraged and funded Continuing Professional Development (CPD).

• Flexible working arrangements.

• Regular social events.

• A culture that is respectful, enjoyable, and supportive.

• Opportunities for career advancement.