Marketing Operations Program Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Develop and manage initiatives aimed at establishing an agentic acquisition program for Stripe's engagement with potential clients.

• Take ownership of the complete program delivery, ensuring effective communication, tracking of milestones, leading cross-functional workstreams, and providing updates on the roadmap.

• Spearhead programs that tackle ongoing sales development and marketing operational challenges.

• Establish objectives and success metrics while creating repeatable, scalable processes.

• Collaborate with marketing, product, and engineering teams to define requirements, coordinate discovery efforts, and translate operational needs into internal tool product specifications.

• Organize review cycles, pilot programs, and feedback collection efforts.

• Compile necessary changes, identify issues that could hinder launches, and communicate risks effectively.

• Enhance operational efficiencies through process innovation, automation, and the implementation of AI-driven tools.

• Maintain comprehensive documentation and coordinate with offshore production teams and cross-functional partners across various time zones.

⛳️ Requirements

• A minimum of 6 years of experience in B2B marketing, sales, revenue operations, or a related program management role within a high-growth technology setting.

• At least 3 years of hands-on experience with marketing automation platforms, CRM platforms, prospect data, and lead management.

• Over 3 years of experience in end-to-end program management across marketing, sales, and engineering initiatives.

• Proven experience in developing AI agents, including examples of deployed agents and their daily applications beyond chat functionalities.

• More than 3 years of experience in data analysis using queries, dashboards, and AI, collaborating with analysts and data scientists for complex analytics.

• At least 3 years of experience in defining project scope and objectives while working with globally distributed teams.

• Strong written and verbal communication skills, with the ability to convey complex operational concepts to a variety of stakeholders.

• Preferred: 3+ years of experience with Salesforce or Marketo, covering lead and contact management, campaign attribution, and marketing-to-sales data flows.

• Preferred: Experience in implementing AI tools to enhance marketing operations workflows and productivity.

• Preferred: Experience in daily collaboration with global teams.

• Preferred: Background in financial services, payments, or B2B software industries.

🏝️ Benefits

• Competitive salary and performance-based bonuses.

• Comprehensive health and wellness benefits.

• Opportunities for professional development and career advancement.

• Flexible working hours and remote work options.