Market Manager

This is a fully remote position, open to applicants in California, +1 more state.

📋 Description

• Retain, expand, and optimize relationships with host entrepreneurs and professional hosts within the designated territory.

• Establish and manage partner relationships in the assigned area.

• Oversee professional host accounts and secure high-quality inventory.

• Formulate acquisition strategies and localized supply plans.

• Manage accounts to achieve and surpass quarterly and annual sales targets.

• Analyze data and leverage strategic opportunities to boost sales.

• Identify and onboard new, high-quality supply sources.

• Provide assistance based on technical integrations with software partners.

• Represent Airbnb in external meetings and at industry conferences.

• Inform clients about product updates and relay product and policy feedback to internal teams.

• Conduct optimization calls and business reviews with partners.

• Cultivate enduring partnerships and develop market expertise.

• Deliver timely service and occasional in-person support to professional hosts.

• Collaborate across functions with product, communications, public policy, and customer support teams.

⛳️ Requirements

• 6+ years of experience in new sales, account management, and partner support.

• 2+ years of experience in the tech or travel industry is advantageous.

• Demonstrated ability to manage a leads pipeline and maintain a book of business.

• Strong quantitative skills with the ability to interpret and utilize data effectively.

• Capacity to operate at both strategic and tactical levels and execute in uncertain environments.

• Proven experience working cross-functionally.

• Exceptional communication and presentation abilities.

• Proficient in client communication through phone, email, and in-person interactions.

• Resourceful, self-sufficient self-starter with excellent time management and prioritization skills.

• Highly skilled in CRM software, with experience in managing leads, opportunities, and core objects.

• Experience with Salesforce is a plus.

• Must reside in Washington or California.

• Willingness to travel regularly within the assigned territory, typically once each quarter.

• Passion for Airbnb, travel, and the sharing economy.

• Being an Airbnb host is an added advantage.

🏝️ Benefits

• Bonus eligibility.

• Equity eligibility.

• Comprehensive benefits.

• Employee Travel Credits.

• Reasonable accommodations during the recruitment process for applicants with disabilities.