Market Development Representative

This is a fully remote position, open to applicants in Canada.

📋 Description

• Transform marketing, product, and sales-ready leads into new business opportunities through focused outreach via calls, emails, and social media engagement.

• Develop and implement repeatable inbound and outbound sales processes for prospective mid-market customers on a global scale.

• Conduct research on target accounts to efficiently qualify or disqualify leads.

• Collaborate with the GTM team to ensure a smooth transition for sales-ready prospects.

• Articulate MASV’s technical and business value propositions to clients internationally.

• Ensure accurate reporting on GTM, pipeline data, customer interactions, and GTM metrics.

• Maintain data integrity in HubSpot and NetSuite to assist with revenue operations and sales forecasting.

• Analyze conversion metrics and refine GTM strategies and operational workflows in collaboration with sales and marketing leadership.

• Provide data-driven market insights to enhance go-to-market execution.

• Support customer retention and renewal processes for assigned existing accounts.

• Engage with users prior to contract expiration, address any adoption challenges, and ensure timely renewals.

• Identify opportunities for expansion and up-selling during renewal discussions.

⛳️ Requirements

• At least 3 years of relevant experience in a dynamic SaaS environment.

• Demonstrated expertise with HubSpot and NetSuite for sales operations, reporting, and pipeline management.

• Exceptional written and verbal communication skills in English.

• Proficiency in additional global languages is highly appreciated but not mandatory.

• Ability to work independently and maintain discipline in a fully remote environment.

• High energy and a positive attitude.

• Strong operational mindset.

• Commitment to consistently meet conversion and renewal targets.

• Successful completion of a background check and employment verification via Certn as a prerequisite for employment.

🏝️ Benefits

• Comprehensive health benefits.

• 6 weeks of flexible paid time off.

• A monthly stipend for work-from-home expenses.

• An annual professional development budget of $3,000.

• Full autonomy to develop, learn, and shape your career path.

• Emphasis on work-life harmony.