Managing Consultant – IT Operations, IT Service Management

This is a fully remote position, open to applicants in Germany.

📋 Description

• Provide advisory services to clients at the management and executive level focused on enhancing IT performance and future preparedness.

• Conduct thorough analysis and evaluation of IT organizations, encompassing IT infrastructure, operations, and service management.

• Streamline processes and establish clear roles to guarantee the efficient and effective delivery of IT operations.

• Offer professional guidance to consultants and facilitate their career development.

⛳️ Requirements

• Bachelor's degree or equivalent educational background.

• Minimum of five years' pertinent project and consulting experience in IT operations or service management.

• Previous experience in a leadership capacity is advantageous.

• In-depth knowledge of ITIL and other applicable frameworks.

• Proven experience in managing intricate IT organizations.

• Strong capability for strategic thinking.

• Proficient in analyzing complex interdependencies and formulating actionable recommendations.

• High level of ownership and accountability.

• Methodical approach to work tasks.

• Exceptional presentation and communication abilities.

• Fluent in business-level German.

🏝️ Benefits

• Subsidy for leasing a company bicycle.

• Assistance with public transport ticket costs.

• Support for fitness memberships.

• Preventive healthcare initiatives.

• Assistance in achieving a balance between family life and career.

• Flexibility to work remotely.

• Entitlement to 30 days of annual leave.

• Only one vacation day needed for both Christmas Eve and New Year's Eve.

• Possibility to take a sabbatical.