Manager, Responsible Sourcing Program

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee Smucker’s Responsible Sourcing strategy, including program priorities, governance, and decision-making processes.

• Lead the creation and upkeep of Smucker’s Supplier Code along with associated standards, expectations, and guidance.

• Analyze human rights and social compliance frameworks, converting them into actionable expectations for both suppliers and internal teams.

• Keep track of changing regulations, standards, and emerging human rights issues, making recommendations for program modifications.

• Evaluate human rights and Responsible Sourcing risks utilizing regulatory data, supplier information, Sedex, audit outcomes, and various other sources.

• Organize due diligence, preventive measures, corrective actions, remediation, and risk-mitigation strategies.

• Assess and escalate major social compliance and human rights issues as necessary.

• Supervise supplier corrective measures and remediation efforts in collaboration with suppliers and internal stakeholders.

• Engage with suppliers regarding expectations, identified risks, educational initiatives, and capability enhancement.

• Offer expertise and guidance on Responsible Sourcing to various business areas and internal teams.

• Create and present training and awareness materials.

• Collaborate with Sustainability, Ethics and Compliance, Legal, Human Resources, Procurement, International Trade Compliance, and business teams.

• Build relationships with suppliers, industry organizations, investors, NGOs, and external partners.

• Represent Smucker in industry collaborations and initiatives.

• Lead or assist in Responsible Sourcing reporting, assessments, and disclosures, including EcoVadis, Walmart Project Gigaton, and the Roundtable on Sustainable Palm Oil.

• Compile information and evidence for leadership updates, regulatory disclosures, corporate reporting, and investor inquiries.

• Maintain Smucker’s Responsible Sourcing microsite in partnership with Corporate Communications.

• Support compliance with the California Transparency in Supply Chains Act, Corporate Impact Report, and Canada supply chain disclosures.

• Manage Smucker’s internal social compliance program (SMETA).

• Oversee the complete KnowTheChain benchmark process, including methodology oversight, stakeholder coordination, Additional Disclosure submission, and result evaluation.

⛳️ Requirements

• Bachelor's Degree in a relevant field.

• 5+ years of experience in at least two areas such as responsible sourcing, human rights or social compliance, sustainability, legal or regulatory compliance, human resources, or supply chain/procurement.

• 5+ years of experience in evaluating human rights, social compliance, supplier, or supply chain risks and recommending suitable actions.

• Proven experience in engaging suppliers and collaborating across functions to resolve complex issues and influence results.

• Competence in interpreting standards, policies, regulations, and external frameworks to translate them into practical business actions.

• Familiarity with Sedex and SMETA 7.0, encompassing social compliance due diligence, audit outcomes, and corrective-action follow-up.

• Strong critical thinking and judgment, capable of assessing complex or incomplete information, navigating ambiguity, and determining an effective path forward.

• Excellent communication skills with the capability to convey complex subjects to leaders, internal stakeholders, suppliers, and external partners.

• Proven ability to independently manage multiple priorities, stakeholders, and deadlines based on risk and business impact.

• Willingness to occasionally adjust working hours for effective engagement with international suppliers and partners.

• Experience in leading or supporting a Responsible Sourcing or human rights due diligence program, including supplier corrective actions or remediation.

• Knowledge of global human rights regulations, social compliance standards, and evolving expectations for supply chain due diligence.

• Experience with external assessments, benchmarks, or disclosures such as KnowTheChain, EcoVadis, Walmart Project Gigaton, or the Roundtable on Sustainable Palm Oil.

• Experience in preparing sustainability, human rights, corporate responsibility, or regulatory disclosures.

• Background in working within complex global supply chains, particularly in food, agriculture, seafood, coffee, or consumer products.

• Experience participating in industry collaborations, NGOs, working groups, or multistakeholder initiatives.

• Strong learning agility and resourcefulness, with the ability to rapidly build expertise, utilize available resources, and resolve problems without a predefined approach.

🏝️ Benefits

• Remote work arrangement.

• 15% annual travel.

• Flexibility to work with colleagues on Eastern Standard Time.

• Employee support to address physical, emotional, and financial needs.