Manager, Project Operations

This is a fully remote position, open to applicants in United States.

📋 Description

• Lead, mentor, and nurture a distributed team of Regional Project Coordinators tasked with supporting intricate automation deployments across various programs and regions.

• Take ownership of and continuously enhance execution-stage Stage Gate and CRAM processes.

• Establish uniform governance, readiness criteria, documentation standards, risk management practices, and follow-through across the deployment portfolio.

• Supervise the regional operating and reporting cadence, which includes status updates, milestone scorecards, action tracking, and the escalation of blocked deliverables or at-risk gates.

• Collaborate with Project Directors, Regional Deployment Leads, Supply Chain leadership, and cross-functional stakeholders to align priorities and facilitate critical site deployment milestones.

• Aggregate regional status, milestone, and risk information into portfolio-level dashboards and operational reviews for senior leadership.

• Manage team tools, standard operating procedures, templates, and workflows across Smartsheet, SharePoint, Excel, Jira, and BI platforms.

• Lead project documentation and compliance audits.

• Identify recurring execution bottlenecks and initiate cross-functional process enhancements.

⛳️ Requirements

• Bachelor’s degree or equivalent work experience.

• At least 5 years of experience in Program Management, PMO Operations, or Project Management within complex, multi-site project environments or similar fields.

• A minimum of 2 years of direct people management experience.

• Proven track record of leading, mentoring, and developing remote or geographically distributed teams.

• Experience in Program Management, PMO Operations, Project Management, or related roles within complex, multi-site project environments.

• Practical knowledge of stage-gate or phase-gate project governance, milestone gating, formal risk and issue management, and governance or compliance metrics.

• Effective experience in collaborating with senior leaders and cross-functional stakeholders.

• Advanced proficiency in Excel.

• Familiarity with Smartsheet, Jira, SharePoint, Tableau, or other BI platforms.

• Valid driver’s license.

• Willingness to drive and/or fly to client locations and company headquarters.

• Experience in warehouse automation, industrial systems integration, construction, capital project delivery, audit readiness, or PMP/CAPM certification is advantageous.

🏝️ Benefits

• Medical insurance.

• Dental insurance.

• Vision insurance.

• Disability benefits.

• 401K.

• PTO.

• Business travel expenses reimbursed according to program guidelines.

• Eligible employees may receive a corporate credit card based on role and travel requirements.