Manager, Product Trainer – Neuro-Immunology

This is a fully remote position, open to applicants in United States.

📋 Description

• Create, develop, and facilitate engaging, innovative instructor-led and eLearning solutions tailored for customer-facing field teams.

• Collaborate with General Management, Marketing, Market Access, Patient Services, Medical, external vendors, internal training partners, and subject matter experts.

• Design learning solutions that encompass disease-state and portfolio knowledge, account planning, customer engagement skills, and territory management.

• Design and implement educational solutions ranging from new-hire onboarding to ongoing skill and knowledge development.

• Oversee and support curricula related to products, disease-states, portfolios, and core capabilities.

• Create content for continuing education and internal training sessions.

• Work in partnership with Therapeutic Area leadership to determine priorities and integrate content into presentations, workshops, and learning experiences.

• Identify, modify, and promote relevant internal learning resources.

• Conduct analyses of learning needs using customer insights, field interactions, performance data, and input from subject matter experts.

• Develop curricula that are specific to various customer-facing roles.

• Assist in vendor selection and contract negotiations.

• Manage designated training budgets and deliverables.

• Lead and facilitate training sessions across the product portfolio.

⛳️ Requirements

• Bachelor’s degree (BA/BS) is required.

• 2-5 years of experience in the pharmaceutical industry is preferred, potentially in roles such as sales representative, sales training, or marketing.

• Strong knowledge of products, disease-states, and portfolios.

• Ability to learn and support various disease areas, therapies, priorities, and customer requirements.

• Proficient presentation, facilitation, and platform skills.

• Capability to communicate effectively in both small and large group settings.

• Fluency in Artificial Intelligence (AI).

• Excellent oral and written communication skills, along with strong interpersonal abilities.

• Understanding of portfolio strategies, business priorities, and related tactics.

• Ability to collaborate with commercial, medical, market access, patient services, capabilities, and external vendors.

• Administrative management skills, including planning, organization, operational decision-making, and analysis.

• Proven experience in working collaboratively to achieve organizational goals.

• Capacity to anticipate, adapt, and support shifting business needs.

• Preferred knowledge of the diverse marketplace, customer, and competitive landscape within Neuro-Immunology.

🏝️ Benefits

• Performance-based cash incentive.

• Eligibility for annual equity awards based on role level.

• Comprehensive health benefits.

• Life insurance benefits.

• Disability benefits.

• 401(k) plan with company contributions and matching.

• Paid vacation.

• Personal days off.

• Recognized holidays.

• Additional leave options.

• Reasonable accommodations for individuals with disabilities.