Manager, Platform Integrations – Engineering

This is a fully remote position, open to applicants in North Carolina.

📋 Description

• Guide, mentor, and develop a global team of integration and platform engineers tasked with development and production support.

• Establish expectations for quality, ownership, delivery, and operational excellence.

• Provide technical guidance across SQL, Python, Talend, MuleSoft, Oracle SOA, Tidal, Snowflake, and Databricks.

• Collaborate with Platform Architecture and solution architects to create repeatable engineering patterns.

• Set and uphold standards for API, file-based, database, event-driven, batch, and cloud integrations.

• Encourage configuration and reuse, reduce bespoke development, and modernize legacy integrations towards API-first and cloud-native models.

• Ensure integrations fulfill scalability, resilience, security, maintainability, performance, and operational-support requirements.

• Support enterprise applications, clinical and vendor platforms, APIs, cloud data platforms, external partners, and data movement across Snowflake, Databricks, and cloud object storage.

• Enhance CI/CD and DevOps maturity, including source control, branching, pull requests, peer reviews, release management, and automated testing.

• Develop reusable unit and regression testing frameworks for standard integration patterns.

• Automate build validation, code quality, static analysis, vulnerability and secrets scanning, deployment gates, and release validation.

• Utilize AI-assisted development and testing where suitable, ensuring governance and human oversight.

• Maintain compliance with SDLC, change-control, validation, cybersecurity, privacy, and regulatory standards.

• Preserve segregation of duties, traceability, deployment approval, and production access controls.

• Document integration assets, ownership, dependencies, support procedures, and lifecycle strategies.

• Collaborate with Run-the-Engine and support teams on escalation paths, knowledge transfer, support documentation, and engineering ownership.

• Implement proactive logging, alerting, dependency management, and automated recovery where feasible.

• Conduct root-cause analysis and implement permanent solutions for recurring issues.

• Monitor availability, failures, incident volume, mean time to detect and resolve, deployment quality, defect leakage, technical debt, SLA performance, development cycle time, quality, automation, productivity, integration health, capacity, and operational risk.

• Balance project delivery, modernization, technical debt, production support, and strategic priorities while appropriately allocating resources.

• Partner with Product, Architecture, Data, Quality, Cybersecurity, Infrastructure, and business stakeholders.

• Manage vendor or contractor resources to adhere to the same standards.

⛳️ Requirements

• Bachelor’s degree in Computer Science, Engineering, Information Technology, or a related field.

• 8+ years of progressive experience in technology or integration engineering, including substantial experience in leading technical engineering teams.

• Extensive experience in designing, developing, and supporting enterprise integrations in complex production settings.

• Familiarity with production-critical services, root-cause analysis, and remediation.

• Technical expertise in several of the following: Talend; MuleSoft / Anypoint Platform; Oracle SOA; SQL; Python; Snowflake; Databricks; and Tidal or similar enterprise scheduling/orchestration technology.

• Strong comprehension of REST APIs, web services, file-based and database integrations, batch processing, middleware, enterprise integration patterns, and cloud data and integration architectures.

• Experience with Git-based source control, CI/CD pipelines, automated testing, code review, and contemporary DevOps practices.

• Capable of effectively communicating, receiving, and understanding information and ideas with diverse groups.

• Must be able to work upright and stationary during standard working hours.

• Proficient in using and learning standard office equipment and technology.

• Able to perform effectively under pressure while prioritizing and managing multiple projects or activities.

• Must be legally authorized to work in the United States without sponsorship.

• Must clear a comprehensive background check, including a drug screening.

• Preferred: experience in clinical research, life sciences, healthcare, or other highly regulated industries.

• Preferred: knowledge of GxP, Computer System Validation (CSV), regulated SDLC, change-control, and auditability.

• Preferred: experience in modernizing legacy integration systems and transitioning teams towards API-first, reusable, cloud-native approaches.

• Preferred: automated software quality and security controls within CI/CD pipelines.

• Preferred: data integration experience for enterprise data platforms and lakehouse architectures.

• Preferred: involvement in AI-assisted engineering in a controlled enterprise development environment.

🏝️ Benefits

• Variable annual bonus based on company, team, and/or individual performance outcomes.

• As-needed travel (0-20%).

• Remote work arrangement available.

• A healthy and harmonious workplace environment.

• Relocation assistance is NOT provided.