Manager, Patient Safety

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee and lead Patient Safety team members involved in designated projects

• Direct daily operations, ensuring performance quality, compliance with timelines, and providing training

• Assign tasks based on budget limits and staffing requirements

• Develop growth plans, offer coaching and training, conduct performance evaluations, and address any performance issues

• Ensure that all work aligns with Service Level Agreements and Key Performance Indicators related to quality, compliance, and training

• Provide specialized knowledge and oversight for Patient Safety procedures

• Carry out Patient Safety functions, implement resource utilization strategies, and engage in ongoing improvement efforts

• Stay updated on regulations and Standard Operating Procedures, and assist with audits, inspections, quality inquiries, risk management, and response initiatives

• Oversee project budgets and resource distribution, anticipate resource requirements, monitor performance metrics, manage client expectations, and escalate any potential scope alterations

• Maintain client relations, take part in meetings, respond to feedback and concerns, and relay project updates to Senior Management

• Organize team activities, review and confirm timesheets, communicate policies and decisions, and collaborate with cross-functional teams

• Engage in the implementation and enhancement of pharmacovigilance automation tools and digital solutions

• Evaluate new technologies, propose enhancements to safety workflows, and contribute to innovation strategies

• Provide technical insight for business development initiatives and assist in the creation of materials and presentations

⛳️ Requirements

• A degree in Pharmacy, Nursing, Life Science, or a related health field, or equivalent qualifications or relevant work experience

• Experience in people management

• Significant experience in client relations

• Familiarity with pharmacovigilance operations and clinical research methods

• Strong knowledge of clinical, regulatory, and medical Safety Services

• Understanding of ICH, CIOMS, GVP, and fundamental pharmacovigilance standards

• Proficient communication and teamwork abilities

• Knowledge of pharmacovigilance process enhancements, automation tools, and digital solutions

• Awareness of pharmacovigilance audit and inspection standards

• Understanding of project budgeting, resource management, and forecasting principles

• Knowledge of automation and AI applications within pharmacovigilance

• Experience in Line Management with the ability to mentor, develop, and communicate effectively with team members

• Proven experience in professional client interactions and collaborative efforts across various functions

🏝️ Benefits

• Health, Vision & Dental Insurance

• Tuition Reimbursement

• Vacation/Holiday/Sick Time

• Flexible Spending & Health Savings Accounts

• Work/Life Balance

• 401(k) with Company match

• Pet Insurance

• Paid time off

• Life insurance