Manager, Health Informatics – Midwest

This is a fully remote position, open to applicants in Illinois, +11 more states.

📋 Description

• Assist in strategic initiatives utilizing health information technology to enhance care delivery across GSK's key therapeutic areas.

• Collaborate with health systems and cross-functional GSK teams to ensure alignment of authorized HIT capabilities with customer requirements, clinical workflows, and technological environments.

• Evaluate customer workflows, EHR readiness, data insights, and operational challenges.

• Identify compliant opportunities to enhance patient identification, care delivery, coordination, and operational efficiency.

• Provide education to customers regarding authorized EHR-enabled, digital, patient identification, and measurement resources.

• Aid customers in assessing approved tools and resources for potential utilization.

• Contribute expertise in HIT to account planning and customer engagement activities.

• Share pertinent insights, risks, opportunities, and health IT trends with internal stakeholders.

• Act as a HIT subject matter expert across Market Access and other GSK business units.

• Coordinate customer support and offer field input on scalable tools and resources.

• Ensure customers take ownership of clinical, technical, implementation, validation, privacy, security, and governance decisions.

• Operate within GSK policies and relevant Legal and Compliance requirements.

⛳️ Requirements

• Bachelor’s degree.

• A minimum of 3 years of experience in the healthcare or pharmaceutical industry.

• At least 2 years of experience in health informatics or EHR-related roles within a hospital, physician practice, or other patient-care settings.

• Familiarity with inpatient or ambulatory clinical workflows, care coordination, and health information technology.

• Experience using a major EHR platform such as Athenahealth, Epic, Oracle Health/Cerner, Meditech, OncoEMR, or iKnowMed.

• Customer-facing experience in assessing needs and collaborating with various teams.

• Practical knowledge of EHR products, clinical decision support, patient identification, order sets, care pathways, reporting tools, and health-system governance.

• Preferred experience supporting health systems, IDNs, academic medical centers, community oncology practices, or large provider organizations.

• Preferred experience in Oncology, Respiratory, Infectious Diseases, or other relevant therapeutic areas.

• Preferred experience in supporting product launches, EHR optimization, clinical workflow redesign, population health, or digital health initiatives.

• Preferred experience with multiple EHR platforms and related reporting or population health tools.

• Knowledge of healthcare quality measures, value-based care, interoperability, and digital health technologies is preferred.

• Preferred project and change management experience.

• Epic or other major EHR vendor certification, CPHIMS, RHIA, RHIT, or other relevant certifications are preferred.

• An advanced degree in health informatics, clinical informatics, or a related field is preferred.

• Strong organizational, written, verbal, and presentation skills.

• Ability to communicate technical and workflow concepts to diverse audiences.

🏝️ Benefits

• Annual bonus.

• Eligibility to participate in a share-based long-term incentive program.

• Health care and other insurance benefits for employees and their families.

• Retirement benefits.

• Paid holidays.

• Vacation time.

• Paid caregiver/parental and medical leave.