Manager, Fiber Engineering

This is a fully remote position, open to applicants in New York.

📋 Description

• Provide direct oversight and direction to a team of 7-8 Fiber Engineers.

• Manage the team of Fiber Engineers and Planners responsible for the District’s network design, execution, and upkeep.

• Establish departmental goals and report on progress and key project milestones.

• Address and resolve customer issues that have been escalated for management intervention.

• Generate and utilize reports for the effective management of departmental work objectives.

• Organize and liaise with internal teams to ensure timely and precise execution of large, complex projects.

• Design routes for fiber-based services, encompassing point-to-point, ring, and path-diverse routing.

• Conduct research on databases, files, and records for network design, optimization, and fiber facility relocation.

• Estimate and create design schematics for pathways, distances, and splicing work.

• Maintain precise databases for fiber optic and fiber circuit inventory.

• Foster effective communication and professional relationships with customers and internal staff.

• Establish, track, and manage KPIs for deliverables and workflows.

• Organize work effectively using time-management strategies.

• Adhere to departmental and corporate controls and processes.

• Collaborate with and train staff on the use of fiber optic testing equipment.

• Develop and mentor direct reports, identify training needs, and formulate career development paths.

• Perform other related responsibilities as assigned.

⛳️ Requirements

• Bachelor’s Degree in Engineering or equivalent experience in network operations.

• At least five (5) years of technical experience in the telecommunications sector with a focus on engineering methods, OSP/ISP, optical equipment & applications, and project management.

• Basic understanding of fiber network design is preferred.

• Proficient in using current office productivity software and standard office equipment.

• Familiar with design techniques and tools, with the ability to work independently without supervision.

• Strong analytical, organizational, and time management skills, including the capacity to effectively prioritize tasks.

• Proven ability to utilize database management software systems.

• Flexibility in work hours and availability on a 24/7 basis.

• Experience with optical testing equipment, including OTDR, PMD, and Optical Spectrum Analyzer.

🏝️ Benefits

• Eligibility for a discretionary annual incentive plan for non-sales positions.

• Health insurance coverage.

• Life insurance options.

• Disability retirement plans.

• Paid time off benefits.

• Comprehensive Health, Dental & Vision Insurance.

• Retirement 401(k) Savings Plan.

• Generous paid time off policy, including paid parental leave.