Senior CMS Developer, Adobe Experience Platform

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Collaborate with Design and Front-end teams to establish the data layer and data collection strategy, implementing it through Adobe Tags and Web SDK.

• Set up Adobe Experience Platform schemas, datasets, identities, and manage batch and streaming ingestion along with data governance policies.

• Create Real-Time CDP audiences and activate them across various destinations.

• Develop and manage Adobe Journey Optimizer journeys for email and WhatsApp, including triggers, conditions, frequency, consent-based suppression, and templates.

• Plan and structure experiments in Adobe Target, covering A/B testing, multivariate testing, experience targeting, form-based personalization, and decision scopes.

• Generate and maintain Customer Journey Analytics reports and workspaces, incorporating marketing channel configurations and calculated metrics.

• Build and sustain CRM and REST API integrations, ensuring data mapping, scheduling, error handling, and reconciliation are effectively managed.

• Execute end-to-end validations and data quality assurance for each release.

• Offer continuous platform support and investigate incidents as they arise.

• Analyze journey and experiment outcomes, suggesting improvements in collaboration with Product and Design teams.

• Produce technical documentation, event dictionaries, and runbooks.

• Assist the squad's mid-level developer.

• Act as the primary technical resource for the client's team.

• Ensure that audiences and journeys are delivered and validated comprehensively before every release.

⛳️ Requirements

• Over 5 years of experience in Martech development or implementation.

• At least 2 years of experience with Adobe Experience Cloud.

• Practical knowledge of Adobe Experience Platform (AEP), including schemas, identity, and data ingestion.

• Experience in creating Real-Time CDP audiences.

• Familiarity with Adobe Journey Optimizer (AJO) for email and WhatsApp journeys.

• Proficiency in Adobe Target form-based personalization and decision scopes.

• Experience with Customer Journey Analytics (CJA) reporting and marketing channels.

• Knowledge of Adobe Data Collection, Tags, and Web SDK.

• Background in integrating CRM platforms and REST APIs.

• Experience in defining data layers and data collection strategies.

• Proven ability to validate implementations using Adobe Experience Platform Debugger and Assurance.

• Capability to design and analyze A/B tests, multivariate tests, and experience targeting.

• Front-end proficiency sufficient for implementing tracking and resolving issues using JavaScript, HTML, and CSS.

• Strong skills in clear technical documentation.

• Native proficiency in Portuguese.

• Intermediate-to-advanced proficiency in English.

• Veeva experience is highly preferred.

• Adobe certifications (AEP Developer, AJO, Target, CJA) are advantageous.

• Experience in the pharmaceutical or healthcare industry is a plus.

• Familiarity with consent management and LGPD compliance is beneficial.

• Experience with WhatsApp Business API within AJO is a plus.

• Knowledge of SQL and AEP Query Service is an advantage.

• Familiarity with Adobe Experience Manager (AEM) or other headless CMS platforms is a plus.

🏝️ Benefits

• Health and dental insurance.

• Meal and food allowance.

• Childcare assistance.

• Extended paternity leave.

• Partnerships with gyms and wellness professionals through Wellhub (Gympass) TotalPass.

• Profit Sharing and Results Participation (PLR).

• Life insurance.

• Access to a continuous learning platform (CI&T University).

• Membership in a discount club.

• A free online platform focused on physical, mental, and overall well-being.

• Courses on pregnancy and responsible parenting.

• Collaborations with online learning platforms.

• Access to a language learning platform.

• Inclusion support and reasonable accommodations for individuals with disabilities.

• A dedicated Health and Well-being team, inclusion specialists, and affinity groups.