Manager, Digital Learning – Program Development

This is a fully remote position, open to applicants in United States.

📋 Description

• Identify, prioritize, and create digital tools, formats, and workflows for field and strategic sales teams.

• Leverage external experience in developing digital solutions for internal sales teams within Heartflow's commercial organization.

• Manage the roadmap for digital commercial engagement projects, balancing effort, cost, and anticipated impact.

• Collaborate with Strategic Sales leadership to pinpoint physician-experience challenges and develop solutions.

• Ensure that workflows involving patient data are crafted in conjunction with compliance, security, and clinical teams.

• Assess, choose, and oversee digital tools and platforms that facilitate sales engagement.

• Take ownership of digital enablement platforms from vendor assessment through implementation and user adoption.

• Enhance tools based on usage data, representative insights, and business demands.

• Lead the development of audio, video, interactive, and mobile content formats.

• Utilize design tools to create captivating, brand-consistent digital experiences.

• Modify commercial planning resources to ensure clarity and actionability.

• Work in partnership with Sales, Strategic Sales, Marketing, IT, Clinical, and Commercial Enablement leadership.

• Test tools with regional and strategic sales leaders, collecting feedback from the field.

• Establish success metrics and monitor adoption, usage, and business impact.

• Provide reports on the effectiveness of digital engagement and use data to guide the roadmap.

⛳️ Requirements

• Over 8 years of professional experience.

• 4 to 6 years of experience in designing and implementing digital engagement or digital enablement solutions for internal sales or commercial teams.

• Demonstrated success in bringing innovative digital tools, formats, or workflows from conception to implementation.

• Ability to collaborate and scope with IT/Engineering on intricate digital workflows, including data pass-through and system integrations.

• Familiarity with sales enablement and/or LMS platforms such as ACTO or Absorb is advantageous.

• Strong project management capabilities with the ability to juggle multiple initiatives while adhering to deadlines.

• Exceptional communication and cross-functional collaboration skills, particularly with senior regional and strategic sales leadership.

• Experience in defining and monitoring KPIs to evaluate digital program success.

• Bachelor’s degree in a relevant field or equivalent experience.

🏝️ Benefits

• Eligibility for an annual bonus.

• Opportunity for remote work.

• Up to 25% travel required within the U.S.