Manager, DevOps

This is a fully remote position, open to applicants in United States.

📋 Description

• Lead, mentor, coach, and cultivate an assigned team of DevOps engineers.

• Set individual and team expectations, priorities, objectives, and accountability.

• Facilitate one-on-one meetings, performance evaluations, career development discussions, coaching, and employee feedback.

• Foster technical talent through mentoring, skills enhancement, cross-training, knowledge sharing, and succession planning.

• Oversee daily delivery execution for DevOps initiatives and engineering commitments.

• Convert organizational priorities into team plans, engineering tasks, milestones, and deliverables.

• Manage capacity, resource allocation, sprint planning, backlog prioritization, project commitments, and operational support.

• Monitor workload, delivery commitments, dependencies, risks, and resource limitations.

• Coordinate DevOps engineering support across multiple enterprise, business, security, platform, and transformation initiatives.

• Act as the primary daily DevOps leadership contact for business, product, engineering, security, and technology domains.

• Facilitate cross-functional collaboration among DevOps, application engineering, infrastructure, security, SRE, architecture, and other teams.

• Spearhead the implementation, operation, and continuous enhancement of CI/CD pipelines and software delivery automation.

• Establish DevOps standards and practices for dependable, repeatable, secure, and scalable application delivery.

• Promote infrastructure-as-code, configuration management, deployment automation, and environment governance.

• Create reusable DevOps patterns, templates, pipelines, automation frameworks, and self-service capabilities.

• Manage and enhance source control, CI/CD, artifact management, API development tools, configuration automation, and engineering platforms.

• Assess DevOps tools and technologies, providing recommendations for platform capabilities, standards, lifecycle management, and modernization.

• Integrate security controls and validation into automated software delivery workflows.

• Coordinate vulnerability remediation, security findings, control gaps, and platform risks.

• Support cloud migration, cloud engineering, platform modernization, and enterprise transformation initiatives.

• Integrate monitoring, logging, observability, alerting, and operational readiness requirements into application delivery.

• Engage in incident management, escalation response, root cause analysis, and corrective actions.

• Assist with disaster recovery, business continuity, resiliency, and failover readiness initiatives.

• Ensure production changes adhere to governance, change management, and release management protocols.

• Collaborate with the Director of Cloud & Platform Operations on DevOps strategy, operational plans, escalations, and transformation efforts.

• Manage a team of 5–7 Lead DevOps Engineers and DevOps Engineers.

⛳️ Requirements

• Bachelor's degree in Computer Science, Information Systems, Engineering, or a related field is preferred; equivalent education and experience may be considered in lieu of the Bachelor's degree.

• A minimum of 7 years' experience in DevOps, cloud engineering, platform engineering, infrastructure engineering, software engineering, SRE, systems engineering, or related technology disciplines.

• At least 3 years' experience in directly managing and developing technical professionals is preferred.

• Experience in supporting enterprise software delivery, automation, and cloud-hosted applications is strongly preferred.

• Proven experience in employee coaching, performance management, career development, resource planning, workload prioritization, and delivery accountability.

• Relevant certifications in cloud, DevOps, infrastructure-as-code, container platforms, or related technical fields are preferred but not mandatory.

• Strong knowledge of enterprise DevOps practices, software delivery automation, cloud technologies, and platform engineering principles.

• Comprehensive understanding of CI/CD pipelines, infrastructure-as-code, configuration management, deployment automation, and environment management.

• Experience with enterprise-scale cloud-hosted applications, platforms, and software delivery environments.

• Familiarity with modern source control, artifact management, CI/CD, API tooling, configuration automation, and deployment technologies.

• Strong grasp of cloud-native technologies, containers, APIs, scripting, infrastructure automation, and associated engineering frameworks.

• Knowledge of observability, monitoring, logging, alerting, and operational telemetry practices.

• Understanding of DevSecOps, vulnerability management, software supply-chain security, identity and access management, secrets management, encryption, and technology risk management.

• Knowledge of incident management, change management, release governance, disaster recovery, and operational resiliency practices.

• Experience collaborating with Software Engineering, SRE, Infrastructure Operations, Enterprise Architecture, Information Security, Governance/Risk/Compliance, and other enterprise technology teams.

• Ability to translate strategic direction into clear team objectives, priorities, roadmaps, and measurable outcomes.

• Strong analytical, organizational, decision-making, and problem-solving skills.

• Excellent verbal and written communication abilities.

• Proficiency in Microsoft Office Suite, Word, Excel, Wiki, collaborative cloud-based programs, and third-party software applications.

• Commitment to company values.

• Ability to work Monday–Friday during the business week.

• Willingness to travel 5–10%.

🏝️ Benefits

• Medical insurance.

• Dental insurance.

• Vision insurance.

• Life insurance.

• AD&D insurance.

• LTD insurance.

• 401(k) with employer match.

• Pleasant work environment.

• Competitive compensation.

• Excellent benefits package.

• Remote work arrangement.