Manager, Data Analytics

This is a fully remote position, open to applicants in United States, +1 more country.

📋 Description

• Act as a primary analytical resource across various data domains, including customer onboarding metrics and transaction behaviors.

• Create, implement, and sustain analytical frameworks, dashboards, and key performance indicators (KPIs).

• Enhance reporting workflows and data pipelines to boost data accessibility, consistency, and reporting effectiveness.

• Educate, mentor, and elevate colleagues on analytics tools, query methods, and best practices.

• Take ownership of and design analytical project scopes from inception to completion, ensuring timely execution.

• Establish and convey priorities to stakeholders.

• Recognize and communicate obstacles or modifications to timelines and priorities.

• Influence peers and project collaborators to ensure alignment on project scopes and milestones.

• Function effectively in uncertain situations and create clarity through innovative solutions.

• Plan and execute complex assignments independently, addressing conflicts and analytical challenges.

• Secure stakeholder buy-in and consensus on analytical strategies and recommendations.

• Coordinate cross-functional projects that involve both internal and external stakeholders.

• Facilitate collaboration across various departments, including Engineering, Product, Payment Operations, Compliance, and Finance.

• Provide technically sound, high-quality insights that generate measurable business impact.

⛳️ Requirements

• Over 4 years of experience in data analytics, showcasing expertise in quantitative analysis, business intelligence, and reporting infrastructure as an individual contributor.

• Strong grasp of core FinTech, banking infrastructure, or payment data, particularly onboarding conversion funnels, transaction behaviors, or partner/account metrics.

• Advanced skills in SQL and data modeling.

• Extensive experience in developing scalable dashboards and visual reports using modern BI tools like Looker or Tableau.

• Familiarity with analytical scripting languages such as Python or R.

• Proven capability to work independently in fast-paced or ambiguous settings, defining project scopes, establishing priorities, and driving solutions to fruition.

• Exceptional communication skills with a demonstrated ability to lead cross-functional collaborations and achieve alignment among diverse stakeholders.

• Meticulous attention to detail, ensuring metric accuracy and adherence to data governance best practices.

• Must reside in and be authorized to work in the US or Canada.

• Synctera does not sponsor applicants for work visas.

🏝️ Benefits

• 100% employer-covered medical, dental, and vision benefits for employees and dependents in the US and Canada.

• Employer contributions to HSA for US employees.

• Annual HCSA and generous extended health care coverage for Canadian employees and dependents.

• 401(k) for US employees and RRSP for Canadian employees.

• Mental health resources available for all employees.

• Unlimited paid time off.

• Generous paid leave program for new parents.

• Home office setup stipend.

• Stock options program for all employees.

• Opportunities for growth and significant impact during the early stages of our company's journey.

• Collaboration with a skilled and passionate team.