Manager, Data Acquisition

This is a fully remote position, open to applicants in United States.

📋 Description

• Direct the daily operations of the Criminal and Housing Data Acquisition teams.

• Supervise acquisition techniques, quality, and performance of criminal, housing, sanctions, and various public record sources.

• Offer leadership and operational support to team members.

• Collaborate with the Director of Data Acquisition to enhance data coverage and promote process improvement.

• Oversee, mentor, train, develop, recruit, and assess employee performance.

• Manage team resources, vendors, and external bulk-data service providers.

• Monitor processes to achieve cost-effective, high-quality, compliant results.

• Anticipate resource requirements based on volume changes and adjust resources as necessary.

• Develop and refine team KPIs.

• Establish team-specific operating policies and training programs.

• Conduct department quality audits.

• Suggest improvements for quality and onboarding processes.

• Track trends and report critical findings, statistics, and team output to leadership.

• Serve as an escalation point and subject matter expert for resolving advanced data issues.

• Complete special projects and additional duties as assigned.

⛳️ Requirements

• Proficiency with relational database systems, including SQL Server, is required.

• Familiarity with web transportation tools (XML and HTML) is required.

• Experience in using reporting tools and data sets for data analysis and reporting is required.

• Knowledge of the life cycle of criminal records and the necessary standards for reporting is required.

• Expertise in MS Office (Outlook, Excel, Word) or similar software is required.

• A high school diploma or equivalent is required.

• A valid driver’s license is required if performing work-related driving while at Asurint, along with the ability to maintain a satisfactory driving record per the company’s liability insurance policy.

• Experience within the legal/court system is preferred.

• Background screening experience is preferred.

• Familiarity with relevant business management systems such as general ledger, HRIS, CRM, etc. is preferred.

• Experience with Salesforce is preferred.

• A preferred range of 5 to 7 years of relevant experience.

• A preferred range of 2 to 5 years of supervisory experience.

• Capability to lift lightweight objects (under 20 pounds) and transport them short distances (20 feet or less) is required.

• Occasional travel by personal vehicle and possible overnight travel may be necessary.

🏝️ Benefits

• Medical, dental, and vision coverage effective from the first day of employment.

• 401(k) plan with employer matching.

• Paid time off.

• 10 company-paid holidays.

• Employee Assistance Program.

• Wellness Program.

• Paid Bereavement Leave.

• Pet Bereavement Leave.

• Pet Insurance.

• Volunteer time off.

• Telecommuting Stipend.

• Professional development programs.

• Short-term disability coverage.

• Company-paid long-term disability coverage.

• Company-paid life insurance.

• Flexible spending/health savings accounts.

• Employee referral bonus.