Manager, Business Performance & Analysis

This is a fully remote position, open to applicants in Mauritius, +1 more country.

📋 Description

• Spearhead the design, execution, and ongoing enhancement of ALU's institutional performance framework, encompassing KPIs, targets, scorecards, and performance metrics.

• Track performance relative to strategic and operational goals, pinpoint variances, emerging risks, and areas of underperformance, and suggest necessary interventions.

• Facilitate regular performance assessments and deliver insights on performance drivers and required actions.

• Examine enrolment, recruitment, retention, student progression, program performance, revenue, costs, resource utilization, and other strategic priorities.

• Set performance benchmarks and assist leadership in establishing measurable goals and targets.

• Identify trends, patterns, performance drivers, and root causes within institutional data.

• Create business cases, investment analyses, and decision-making documents.

• Conduct scenario analysis and modeling.

• Perform comprehensive business and institutional analyses for strategic planning, operational decisions, and strategic initiatives.

• Provide objective analysis and constructive challenges.

• Execute internal and external benchmarking.

• Convert analytical findings into actionable recommendations, implications, and activities for senior leadership.

• Oversee the creation of management information, executive performance reports, dashboards, and analytical products.

• Establish standards for performance reporting, data interpretation, and analytical storytelling.

• Develop forward-looking analyses and forecasts.

• Collaborate with data and technology teams to enhance institutional data access, integration, and reliability.

• Ensure the accuracy, consistency, and proper interpretation of performance information.

• Develop standards for analytical quality, delivery, and stakeholder service.

• Mentor team members in analytical thinking, problem-solving, business partnering, and effective communication of insights.

• Enhance analytical methodologies, tools, and processes; identify opportunities for automation and simplification.

• Advocate for evidence-based decision-making and a stronger reliance on data throughout ALU.

• Partner with various functions to create integrated perspectives on institutional performance.

• Establish data supply agreements and resolve definitional discrepancies across campuses, programs, and systems.

• Cultivate relationships with senior leaders, Deans, Directors, and functional teams.

• Present complex analyses to non-technical audiences and translate findings into actionable implications.

• Facilitate discussions on performance and assist with strategies to address performance gaps.

• Influence decisions through evidence, insights, and constructive challenges.

• Provide analytical support to strategic, executive, and governance forums.

• Maintain an understanding of ALU’s operational landscape, priorities, and strategic objectives.

• Comply with ALU’s comprehensive safeguarding policy and uphold a zero-tolerance stance on safeguarding violations.

⛳️ Requirements

• Over 10 years of pertinent professional experience in business performance, institutional research, strategy, business intelligence, analytics, planning, consulting, financial analysis, or a related discipline.

• Proven experience in leading, developing, and managing organizational or institutional performance frameworks, including KPIs, targets, scorecards, and performance reporting.

• Demonstrated ability to analyze intricate datasets and translate findings into actionable recommendations for senior decision-makers, as well as experience in forecasting, scenario modeling, business case development, and quantitative analysis.

• Experience in producing executive-level performance reports, dashboards, and materials that support decision-making.

• Proficiency in using data to identify performance drivers, diagnose issues, and facilitate measurable improvements in organizational outcomes.

• Proven track record of delivering analytical or performance enhancement initiatives that yielded measurable business, operational, financial, or institutional impact.

• Experience in benchmarking organizational or institutional performance against external peers, competitors, or sector standards is advantageous.

• Expertise in Strategic and Performance Analysis.

• Knowledge in Data and Business Intelligence.

• Financial and Commercial Acumen.

• Skills in Forecasting and Modeling.

• Proficient in Problem Solving.

• Capability in Executive Reporting.

• Advanced skills in Excel.

• Strong proficiency in Power BI.

• Effective utilization of digital and AI-enabled tools, accompanied by independent validation and sound judgment.

• Skills in strategic thinking, critical thinking, executive communication, collaboration, leadership, and coaching.

• Alignment with the ALU Archetype, emphasizing ownership, courage, and stewardship.

🏝️ Benefits

• Comprehensive health and wellness programs.

• Opportunities for professional development and advancement.

• Collaborative and inclusive work environment.

• Competitive salary and performance-related bonuses.

• Flexible work arrangements and support for work-life balance.