LTSS Service Care Coordinator

This is a fully remote position, open to applicants in Iowa.

📋 Description

• Develop, evaluate, and oversee comprehensive care management initiatives.

• Create or assist in the formulation of tailored service care plans for long-term care participants.

• Inform members and their families/caregivers about available services, benefits, procedures, healthcare instructions, referrals, and service options.

• Assess member requirements and available resources, recommending or facilitating appropriate care plans.

• Identify healthcare providers, specialists, and community resources pertinent to long-term care.

• Coordinate communication between members/families and care provider teams to ensure accessibility of services.

• Offer resource support regarding employment, housing, participant direction, independent living, justice, and foster care.

• Monitor care plans, track member status and outcomes, and suggest necessary updates.

• Engage with long-term care healthcare providers and partners.

• Gather, document, and preserve member information and care management activities for compliance with regulations.

• May conduct on-site visits to evaluate member needs and collaborate with providers or resources.

• Provide leadership insights on potential enhancements to care quality and cost-effective service delivery.

• Perform additional duties as assigned.

⛳️ Requirements

• Bachelor's degree and 1 year of relevant experience, or equivalent experience gained through applicable knowledge, duties, scope, and skills.

• For Iowa Plan: Bachelor's degree and 1+ years of experience with the populations served, or RN with 6+ years of experience in the relevant population.

• For Physically Disabled/Elderly: RN licensed in Illinois; or bachelor's/master's degree in a human services-related field; or LPN with one year of experience in conducting comprehensive assessments and providing formal services for the elderly.

• For Brain Injury/HIV/AIDS: RN licensed in Illinois with a bachelor's degree in nursing, social work, social sciences, or counseling; or four years of case management experience; or certified/licensed social worker with a bachelor's or master's degree; or unlicensed social worker with a bachelor's degree.

• Experience in working with addictive and dysfunctional family systems, racial and ethnic minorities, LGBTQ+ populations, individuals with AIDS, and substance abusers.

• Must adhere to all policies and standards.

• Must fulfill applicable state, federal, and third-party payer regulatory requirements.

🏝️ Benefits

• Health insurance.

• 401K plan.

• Stock purchase plans.

• Tuition reimbursement.

• Paid time off plus holidays.

• Flexible working arrangements including remote, hybrid, field, or office work schedules.

• Additional incentive options may be included in total compensation.

• Comprehensive benefits package, subject to program eligibility.