Loan Servicing Specialist – Bankruptcy

This is a fully remote position, open to applicants in South Carolina.

📋 Description

• Manage mortgage accounts to ensure compliance with state and federal laws, as well as guidelines from investors, insurers, agencies, and the company.

• Review case files to confirm adherence to bankruptcy timelines.

• Handle bankruptcy processes for assigned cases by coordinating with mortgagors, attorneys, investors, insurers, trustees, appraisers, and other relevant parties.

• Oversee bankruptcy proceedings, maintaining records, timelines, and activities within systems/databases.

• Follow up on pending requests and phone inquiries from both internal and external stakeholders.

• Conduct audits on accounts for compliance with expenses and ensure accurate application to the record-keeping system.

• Investigate questionable loan items, including payment applications and notifications.

• Manage exception reporting to reduce risk.

⛳️ Requirements

• High School diploma or equivalent qualification.

• A minimum of 3 years of directly relevant experience.

• Proficient understanding of the fundamental concepts, practices, and procedures related to bankruptcy.

• Strong verbal and written communication skills.

• Exceptional attention to detail with a commitment to following strict guidelines and procedures.

• Experience with GSE and government processes is preferred.

• Familiarity with MSP and LoanSphere is preferred.

• Basic knowledge of Windows, Microsoft Word, Excel, the Internet, and Microsoft Outlook is preferred.

🏝️ Benefits

• Medical insurance.

• Dental insurance.

• Vision insurance.

• 401(k) plan.

• Paid time off/sick leave.

• Employee stock purchase plan.

• An inclusive, people-first workplace culture.

• Equal opportunity employment.