Lien Resolution Support Analyst

This is a fully remote position, open to applicants in Kentucky.

📋 Description

• Confirm provider and vendor contact information through phone, email, or other communication methods

• Aid in the management of lien resolution files from the initial intake to closure

• Assist in the review and analysis of health insurance claims, provider billing, medical records, and legal documents

• Detect missing or inconsistent information and escalate issues for further analysis or resolution

• Prepare documentation, track settlement activities, and communicate follow-up requirements with providers and insurers

• Collect data, review billing details, and assist senior analysts in facilitating resolution communications

• Manage multiple responsibilities, meet internal deadlines, and adjust to changing priorities in a dynamic, high-volume environment

• Create summaries, status updates, and data reports to monitor lien activity and resolution progress

• Gather information from internal teams and external stakeholders to support case requirements

• Maintain accurate documentation and ensure activities comply with internal processes and regulatory guidelines

⛳️ Requirements

• A minimum of 1 year of experience in lien resolution, personal injury law, insurance, or a related area is preferred

• A Bachelor’s degree is preferred

• Excellent organizational and time management skills; capable of juggling priorities with precision

• Detail-oriented, possessing the analytical ability to identify inconsistencies and escalate issues as necessary

• Strong written and verbal communication skills; comfortable reaching out to providers, vendors, or legal contacts when needed

• Familiarity with Microsoft Office Suite and case management software or CRM tools

• Ability to thrive in a collaborative, fast-paced environment

• Candidates must be authorized to work in the United States without requiring employer-sponsored visa support now or in the future

• Travel: 0%

🏝️ Benefits

• Private Health Care Plan (Medical, Dental & Vision)

• Company HSA contributions for HDHP participants

• Flexible Spending Accounts (Health & Dependent Care)

• Company-Paid Short-Term Disability Coverage

• Voluntary Long-Term Disability, Life, AD&D, and Supplemental Coverage Options

• 401(k) Plan with Company Match

• Paid Time Off (Vacation, Sick Time & 10 paid Holidays)

• Parental Leave

• Quarterly discretionary bonus opportunity