Lien Resolution Associate

This is a fully remote position, open to applicants in Bolivia.

📋 Description

• Negotiate hospital liens and balances with medical providers under the supervision of attorneys and in accordance with firm protocols.

• Employ strategic negotiation tactics to secure advantageous outcomes.

• Assess medical bills, confirm outstanding balances, and gather necessary documentation.

• Submit requests for reductions and maintain communication with providers for follow-ups.

• Obtain written confirmation of negotiated settlements.

• Keep precise records of balances, negotiations, agreements, and case statuses using legal case management software.

• Collaborate with attorneys and closing personnel to address outstanding issues and prepare files for settlement disbursement.

• Handle a substantial caseload of reductions from balance verification through to written agreements and closing coordination.

• Achieve performance benchmarks for negotiated reductions, turnaround times, productivity, and accuracy.

• Direct legal inquiries and disputed liens requiring legal analysis to the appropriate attorney.

• Provide transparent updates on case progress and negotiation status to relevant stakeholders.

⛳️ Requirements

• At least 2 years of recent, hands-on experience in plaintiff personal injury lien reduction or medical bill negotiation for a U.S. law firm.

• Proven experience negotiating with hospitals, medical providers, and collection agencies.

• Capability to articulate negotiation strategies and document outcomes effectively.

• Ability to independently manage a substantial reductions caseload from balance verification to written agreements and closing coordination.

• Proficiency in both English and Spanish, with strong verbal and written communication skills in both languages.

• Familiarity with legal case management software; experience with Litify is preferred.

• Capacity to work independently in a remote setting.

• Outstanding organizational and time management skills.

• Strong analytical and problem-solving skills, with a keen attention to detail.

• Reliable internet connection, personal computer, and a quiet, professional workspace.

• Ability to work cooperatively with attorneys, staff, and external providers while maintaining professional boundaries.

• Resilient and goal-oriented attitude.

• Capability to handle complex negotiations with both empathy and assertiveness.

• Employment subject to verification of identity and authorization to work in the United States.

🏝️ Benefits

• Remote work opportunities.

• Potential for career advancement in litigation.

• Collaborate with a high-performing legal team.

• Engage in a culture that values collaboration, innovation, and accountability.

• Opportunities for professional development and making a meaningful impact.

• Commitment to equal opportunity employment.