Licensing Specialist

This is a fully remote position, open to applicants in United States.

📋 Description

• Initiate and oversee the lifecycle of agents appointed with various Globe Life companies to facilitate product sales authorization.

• Ensure precise maintenance of agent records across Mainframe, SOAR, CELS, OnBase, and government portals.

• Gather, assess, and validate licensing data from diverse sources.

• Update records promptly, paying close attention to detail.

• Guarantee the accurate setup of agent hierarchy and licensing details to support commission payments.

• Safeguard and handle sensitive agent information in accordance with privacy regulations.

• Review appointment requests to confirm that agents meet licensing and company standards.

• Execute appointments, terminations, demographic modifications, and biographical updates.

• Monitor the shared inbox and address inquiries from agents, internal departments, and regulatory agencies.

• Liaise with state Departments of Insurance and vendors on behalf of the company.

• Escalate workflow issues, system discrepancies, and agent concerns to supervisors.

• Provide assistance and support to agents through phone and email communication.

⛳️ Requirements

• High school diploma or equivalent work experience is required.

• 0–1 year of relevant administrative or office experience is necessary.

• Experience in insurance or licensing is advantageous but not mandatory.

• Basic knowledge of administrative or data entry tasks is essential.

• Capability to learn compliance-driven processes through training is required.

• Exceptional attention to detail and accuracy in data entry and document handling.

• Ability to maintain confidentiality and adhere to established procedures for managing sensitive information.

• Willingness and capability to learn various systems, including internal platforms and external government portals.

• Basic proficiency in Microsoft Office (Outlook, Word, Excel) is expected.

• Clear written and verbal communication skills are necessary.

• Ability to follow instructions and respond in a professional manner.

• Dependable, organized, and capable of maintaining focus during repetitive or routine tasks.

• Open to receiving feedback and direction from supervisors and team leads.

• Reliable and consistent attendance for your assigned shift is required.

• Ability to work full-time and/or part-time based on position specifications.

🏝️ Benefits

• Competitive compensation tailored to reflect your expertise and contributions.

• Comprehensive health, dental, and vision insurance options.

• Extensive life insurance benefits.

• Retirement plans, including a company-matched 401k and pension plan.

• Paid holidays and time off.

• Parental leave.

• Subsidized all-in-one subscriptions promoting fitness, mindfulness, nutrition, and sleep objectives.

• Company-funded counseling for mental health, stress management, and work-life balance.

• Eligibility for continued education reimbursement.

• Company-sponsored FLMI and ICA courses.

• Discounted tickets for Texas Rangers games.