Licensed Inbound Insurance Sales Specialist

This is a fully remote position, open to applicants in Canada.

📋 Description

• Respond to inbound warm leads from prospective customers interested in pet insurance policies.

• Utilize a consultative sales approach to comprehend customer needs and customize insurance solutions.

• Showcase the value and advantages of pet insurance policies.

• Establish call agendas, maintain control of the conversation, and steer discussions towards enrollment.

• Provide details about policies and coverage options, addressing questions or objections.

• Confidently and empathetically overcome objections and concerns.

• Employ assumptive closing techniques to facilitate customer enrollment.

• Accurately enroll pets in insurance policies, collecting and documenting necessary information.

• Collaborate with the sales team and management to achieve and surpass sales targets and objectives.

• Assist current members through phone and email support.

⛳️ Requirements

• Active provincial General/P&C Insurance license, such as an OTL General Insurance Agent license, General Level 1 license, or equivalent, based on province of residence.

• Eligibility for license reciprocity in additional jurisdictions, excluding Québec.

• A minimum of 2 years' experience in a sales position.

• Exceptional communication skills with a focus on customer satisfaction.

• Capability to actively listen, grasp customer needs, and offer suitable solutions.

• Familiarity with the insurance sector, especially pet insurance, is an advantage.

• Strong skills in handling objections and transforming them into opportunities.

• Proven history of meeting or exceeding sales targets and productivity benchmarks.

• Positive demeanor, flexibility, and eagerness to learn and develop within the position.

• Proficient in basic computer applications and data entry tasks.

• Availability on weekends, including both Saturday and Sunday.

• Ability to work rotating 8-hour shifts according to the Pacific Time schedule, including possible shifts from 3:00 AM to 1:30 PM Pacific Time.

• Must possess a valid insurance license in Canada and the province where the candidate resides.

🏝️ Benefits

• Uncapped monthly bonuses based on individual performance.

• Restricted Stock Units for all new team members, vesting over 4 years.

• Employer-covered extended health insurance for you and your family.

• Registration assistance for RRSP, pension, etc., through Wealthsimple.

• Four weeks of paid time off.

• 11 paid float holidays.

• Five weeks of paid sabbatical after five years of employment.

• Employer-sponsored medical insurance for one pet (cat or dog).

• Paid time off to volunteer with nonprofit organizations.

• An open, casual, pet-friendly, and enjoyable work environment.