Legal Operations Lead

This is a fully remote position, open to applicants in United States.

📋 Description

• Manage the legal intake process, triage, matter tracking, workflow administration, and status reporting.

• Streamline repetitive manual tasks by implementing standardized workflows, self-service tools, or automation.

• Act as the operational lead for the existing Contract Lifecycle Management (CLM) system.

• Oversee the requirements gathering for upcoming legal technology initiatives.

• Maintain corporate records, governance calendars, and facilitate board/committee meetings, filings, and entity management.

• Keep an organized compliance calendar that encompasses policies, training, audits, certifications, filings, assessments, and regular reviews.

• Collaborate on compliance projects involving Legal, Security, Engineering, Product, Finance, People, and other operational stakeholders.

• Assist with legal and administrative aspects of SOC 2, CMMC, privacy, accessibility, AI governance, and analogous initiatives.

• Manage policy inventories, review cycles, approval records, version histories, and employee acknowledgments.

• Develop and maintain Legal playbooks, standard operating procedures, decision trees, training materials, precedents, and internal guidance.

• Coordinate cross-functional Legal projects, documenting decisions, responsible parties, deadlines, and follow-up actions.

• Serve as the primary point of contact for Legal processes, intake, contract status, signatures, records, and documentation.

• Educate employees on Legal systems and workflows.

⛳️ Requirements

• Minimum of 5 years of experience in legal operations, senior paralegal roles, corporate governance, contract operations, or compliance operations.

• Preferably have in-house experience at a tech/software/AI company.

• Proven ability to design and manage processes effectively.

• Familiarity with CLM or matter-management systems is essential.

• Experience with contract repositories, metadata management, and renewals.

• Background in corporate governance recordkeeping is required.

• Experience in tracking outside counsel budgets, invoices, or matter-related data.

• Strong project management skills across various functions.

• Exceptional attention to detail and sound judgment on when to consult an attorney.

• Comfort in handling confidential and privileged information.

• Ability to work independently while keeping Legal leadership updated.

• Paralegal certificate, project management credential, or legal operations certification is preferred.

• Familiarity with applications such as SpotDraft, Ironclad, DocuSign, HubSpot, Carta, or similar tools is an advantage.

• Experience supporting compliance programs related to privacy, security, AI, or accessibility, including SOC 2, CMMC, or GDPR is desirable.

• Experience working in an international business or with a venture-backed Series B/C company is a plus.

• Willingness to travel up to 10% annually.

• Ability to participate in on-site interviews and/or in-person onboarding processes as necessary.

🏝️ Benefits

• A culture and work environment that is open and inclusive.

• Collaborate closely with a mission-driven team on innovative AI technology.

• Comprehensive health, dental, and vision benefits.

• Highly flexible PTO and parental leave policy.

• Office closure during the week of Christmas and New Year's.

• Monthly wellness stipend.

• Annual Learning & Development stipend.

• Global office locations in San Francisco and Seoul.

• Co-working office memberships available for remote team members.

• VISA support provided where applicable.

• Transportation stipend for onsite employees in San Francisco.

• Daily lunch and dinner provided for onsite employees in San Francisco.

• Equity opportunities.