Legal Engineer, Product Specialist

This is a fully remote position, open to applicants in Sweden.

📋 Description

• Establish trusted relationships with law firms and in-house legal teams by comprehending their workflows and providing customized guidance on integrating Harvey’s AI into their daily operations.

• Create and facilitate onboarding sessions, training workshops, and continuous enablement programs to enhance adoption and optimize platform benefits.

• Collaborate with Customer Success Managers and Account Executives to pinpoint expansion possibilities and assist in renewal initiatives.

• Identify barriers to adoption and devise strategies to address and eliminate them.

• Transform legal practice requirements into practical feedback for product and engineering teams.

• Track usage patterns, recognize at-risk accounts and unexploited opportunities, and engage users through cross-functional collaboration.

• Contribute to the development of customer-facing training resources, use case documentation, and FAQ materials.

• Provide domain-specific insights that reinforce Harvey’s reputation and brand as an AI solution for legal professionals.

• Work in conjunction with Customer Success Managers and Account Executives on post-sales strategies.

⛳️ Requirements

• Proficient in the Swedish language.

• Juris Doctor (JD) or equivalent legal qualification.

• A minimum of 3 years of legal practice experience within a leading in-house team.

• Strong executive engagement abilities and presence, capable of fostering robust relationships with key decision-makers and establishing credibility across all levels.

• Exceptional presentation skills for both legal and executive audiences, whether in spontaneous discussions on a whiteboard or through formal presentations and demonstrations.

• Comprehensive understanding of legal processes and the challenges faced by legal practitioners.

• A keen interest in AI’s potential to revolutionize the legal sector.

• Experience in sales or customer-facing roles, including law firm business development and/or secondment, is advantageous.

• Prior experience in directly managing law firm client matters and relationships is a plus.

🏝️ Benefits

• Chance to contribute to the creation of a generational company at a pivotal moment.

• Opportunities for personal, professional, and financial development.

• Occasional travel may be required, including visits to customer office sites and company locations.

• Reasonable accommodations available for applicants with disabilities.