Legal Billing & Collections Specialist

This is a fully remote position, open to applicants in South Africa.

📋 Description

• Assist attorneys and staff with inquiries related to billing policies.

• Identify, document, and aid in the resolution of recurring billing discrepancies.

• Support billing-related initiatives and provide coverage in the absence of team members.

• Deliver weekly and quarterly performance reports to attorneys.

• Maintain records of billable hours, utilization, and revenue.

• Follow up on collections and escalate any unresolved issues as necessary.

• Communicate with clients about replenishments and outstanding invoices.

• Allocate retainer funds, reconcile billing activities, and monitor outstanding balances.

• Coordinate attorney approvals and ensure timely dispatch of invoices.

• Leverage AI billing tools to enhance billing reviews and process improvements.

⛳️ Requirements

• At least 2 years of experience in legal billing, bookkeeping, accounts receivable, or a similar financial position.

• Experience in a law firm is highly preferred.

• Familiarity with legal practice management or matter management systems; preference for LEAP experience.

• Practical experience in utilizing AI tools to enhance workflows and operational efficiency.

• Proficient in Microsoft Excel, including reporting, reconciliations, and data analysis.

• Strong attention to detail with the ability to quickly identify discrepancies.

• Experience in professional communication with attorneys, clients, and stakeholders regarding financial issues.

• Capability to manage deadlines and prioritize multiple projects concurrently.

• Proficiency in the English language.

🏝️ Benefits

• Opportunity for remote work.

• Culture recognized with Great Place to Work Certification.

• Guidance from recruiters throughout the application process.