Legal Assistant, Legal Case Coordinator

This is a fully remote position, open to applicants in United States, +8 more locations.

📋 Description

• Assist a law firm in Houston with the daily administration of personal injury claims and settlement operations.

• Follow up with medical providers concerning requests for medical bill reductions.

• Prepare and dispatch requests for medical bill reductions.

• Collaborate with attorneys on medical bill reductions following settlements.

• Engage with insurance adjusters regarding settlement proposals.

• Reach out to clients to gather insurance information and necessary documentation.

• Oversee daily communications using RingCentral and Microsoft Outlook.

• Manage case-related documents confidentially and with precision.

• Provide updates to attorneys and relevant stakeholders.

• Track pending requests and pinpoint outstanding items.

• Keep case information up to date in Filevine.

• Prepare precise statements for settlement disbursements.

• Request and monitor medical records.

• Initiate new insurance claims and submit the required information.

• Monitor outstanding reduction requests and keep organized records.

⛳️ Requirements

• Location: Houston, Texas

• Time Zone: Central Standard Time (CST)

• Working Hours: Monday through Friday, 8:00 AM to 5:00 PM CST

• Experience using Filevine for case management.

• Proficiency with RingCentral for telecommunication.

• Familiarity with Microsoft Outlook for managing emails and calendars.

• Regular interaction with clients, insurance adjusters, medical providers, and attorneys.

• Handle approximately 16 to 30 calls per day.

• Strong organizational capabilities with the ability to juggle multiple cases, deadlines, and follow-up responsibilities.

• Excellent verbal and written communication skills.

• Proactive in identifying pending items and conducting follow-ups.

• Capacity to work autonomously and take responsibility for assigned tasks.

• Keen attention to detail regarding legal documents, medical records, financial summaries, and settlement paperwork.

• Effective time management and prioritization abilities.

• Consistent follow-through in coordination with clients, insurance providers, medical professionals, and attorneys.

• Capability to maintain accurate case records within a case management system.

• Professional and courteous communication skills when dealing with sensitive matters.

• Ability to handle multiple duties while ensuring accuracy and efficiency.

• Strong problem-solving abilities and sound judgment.

• Proficiency in English and Spanish.

🏝️ Benefits

• Opportunity for remote work.

• A workplace culture recognized with Great Place to Work Certification.