Legal Assistant – Legal Case Administration Assistant

This is a fully remote position, open to applicants in Brazil, +1 more country.

📋 Description

• Ensure transparent and professional communication via email, Microsoft Teams, and other internal platforms.

• Ask timely and clear clarification questions when the information does not align with established standards.

• Maintain regular communication with Sales and Legal team members concerning matter setup and documentation.

• Uphold consistency and accuracy across both historical and newly initiated matters.

• Detect discrepancies or insufficient information within historical matters and follow up internally as necessary.

• Confirm that assignments, fields, and required questions are completed correctly.

• Add or update case subcategories and other pertinent classifications.

• Appropriately escalate issues to prevent incomplete information from progressing through the process.

• Identify absent, inconsistent, or ambiguous information and communicate internally to seek clarification.

• Ensure that necessary payment information is collected for ongoing payments.

• Verify that required third-party forms and supporting documents are accurately maintained.

• Record and confirm payment, deposit, and relevant third-party payment information.

• Enter and maintain precise case and matter information in Clio.

• Ensure that new matters are assigned to the correct attorney or legal team member.

• Review historical matters and update records with newly required data points.

• Assess newly opened matters for completeness prior to transitioning them to the Legal team.

• Accurately categorize matters according to case type, including divorce, custody, prenup, postnup, and other applicable categories.

• Examine newly signed representation agreements to confirm that all required information is complete and accurate.

⛳️ Requirements

• English Only position requiring strong written English communication skills.

• Previous experience in a legal assistant, legal administrative, legal intake, case administration, data entry, records management, or administrative support role is preferred.

• Legal experience is advantageous, but strong administrative and data management experience will also be considered.

• Comfortable working in a primarily administrative and data entry focused setting.

• Capable of managing a high volume of matters while maintaining accuracy and organization.

• Comfortable reviewing records, identifying inconsistencies, and following up internally for clarification.

• Able to prioritize urgent new matter assignments while advancing longer-term administrative projects.

• Comfortable working independently with minimal supervision.

• Proficient in Clio.

• Familiar with SharePoint.

• Experienced with Microsoft Teams.

• Skilled in Microsoft Outlook.

• Exceptional attention to detail and accuracy.

• Strong organizational and time management abilities.

• Excellent written English and professional communication skills.

• Strong data entry and records management capabilities.

• Ability to identify missing, inconsistent, or unclear information.

• Proactive approach to addressing administrative gaps.

• Strong prioritization skills and ability to manage multiple matters simultaneously.

• Comfortable asking clear and timely clarification questions.

• Ability to adhere to established processes and maintain consistent data standards.

• Strong independent work ethic and capacity to manage workload effectively.

• Comfortable working with case management and administrative systems.

• Ability to work efficiently without sacrificing accuracy.

🏝️ Benefits

• Remote job opportunity.

• Great Place to Work Certification environment.