Learning Operations Strategist III

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee the entire L&D vendor lifecycle, which encompasses sourcing, onboarding, contract alignment, performance scorecards, and expenditure tracking.

• Collaborate with Legal, Security, and Procurement teams to ensure vendor compliance, data privacy, and adherence to approved AI usage standards.

• Manage internal and external technical certification pathways, including voucher distribution, relationships with testing partners, and tracking of credentials.

• Lead L&D project portfolios from initiation to completion, setting milestones, governing change management, and providing executive status reports.

• Assess and enhance L&D operational workflows by leveraging data analytics, automation, and approved AI technologies.

• Work alongside Instructional Design and Learning Technology teams to facilitate platform integrations, establish LMS standards, and ensure smooth technical transitions.

⛳️ Requirements

• 5 to 7 years of experience in Learning Operations, Vendor Management, or L&D Project Management.

• Solid understanding of technical certification ecosystems, vendor scorecard management, and procurement processes.

• Familiarity with Learning Management Systems (LMS), SCORM standards, and operational process design.

• Intermediate knowledge of processes, procedures, and expectations in technical and customer support organizations.

• Good understanding of training methodologies, approaches, and technologies, including LMS and e-learning standards.

• Intermediate knowledge of the company's products and relevant application areas.

• Working knowledge of project management methods and tools.

• Bachelor's degree or equivalent practical experience in the industry.

🏝️ Benefits

• Annual bonus or incentives.

• Equity awards.

• Employee Stock Purchase Plan (ESPP).

• Comprehensive benefits package (details available from Rackspace).