Lead Solutions Engineer, Splunk

This is a fully remote position, open to applicants in Arizona, +6 more states.

📋 Description

• Lead, mentor, and cultivate a remote Solutions Engineering team with diverse experience levels.

• Foster a culture centered on technical excellence, customer orientation, accountability, inclusivity, and ongoing learning.

• Align the priorities, resources, and execution of Solutions Engineering with business strategy and sales objectives.

• Collaborate with Sales leadership to enhance pipeline generation, opportunity execution, forecast precision, and business performance.

• Represent the Solutions Engineering organization during business reviews, forecast discussions, and leadership forums.

• Establish regular operational rhythms for team meetings, one-on-ones, performance management, talent reviews, and business planning.

• Utilize data and business metrics to uncover trends, opportunities, and risks to enhance team effectiveness and customer outcomes.

• Develop scalable programs and processes to boost productivity, capabilities, and organizational consistency.

• Advocate for the adoption of AI and emerging technologies.

• Cultivate talent through coaching, career planning, succession planning, and targeted development initiatives.

• Collaborate with Sales, Renewals, Customer Success, Product, Marketing, Support, and other departments to enhance customer experience and expedite business outcomes.

• Navigate change by providing clarity, fostering alignment, and converting evolving priorities into actionable steps.

• Stay abreast of Splunk and Cisco technologies, industry trends, and customer requirements.

• Support the Commercial/Growth business across the Americas.

⛳️ Requirements

• Over 5 years of experience in Solutions Engineering, Sales Engineering, or a similar presales technical role.

• At least 3 years of experience managing teams, specifically leading Solutions Engineers or technical presales teams.

• An AI-first mindset and a passion for leveraging AI to enhance productivity, decision-making, and organizational scalability.

• A proven history of building high-performing teams and nurturing talent across various career stages.

• Strong business and operational insight, including forecasting, pipeline management, execution, and performance oversight.

• Capability to forge trusted partnerships with Sales and cross-functional leaders.

• Excellent communication skills and a strong executive presence.

• Proficiency in converting complex technical and business concepts into clear, actionable insights.

• A growth mindset with the ability to lead through change and continuously enhance team operations.

• Experience in leading Solutions Engineering teams within the software or technology sector is preferred.

• Previous experience supporting Commercial, SMB, or high-volume sales organizations is preferred.

• Familiarity with data platforms, SIEM, observability, security operations, or related technologies is preferred.

• Experience with Splunk is a significant advantage.

• Familiarity with pipeline generation, customer lifecycle management, and renewals is preferred.

• Demonstrated success in creating scalable, repeatable programs and operating models is preferred.

• Experience collaborating across Customer Success, Product, Marketing, Support, Renewals, and other functions is preferred.

• Strong skills in executive communication, presentation, and storytelling are preferred.

• Experience leading organizational change and driving the adoption of new strategies, processes, and technologies is preferred.

• Familiarity with the Splunk and Cisco ecosystem is preferred.

• Technical knowledge covering networking, servers, applications, virtualization, big data, and web technologies is preferred.

• Must have authorization to work in the United States.

• This position does not offer sponsorship.

• The role can be performed remotely within Colorado, Washington, Utah, Arizona, and California (excluding the Bay Area).

🏝️ Benefits

• Medical, dental, and vision insurance.

• 401(k) plan with a Cisco matching contribution.

• Paid parental leave.

• Short and long-term disability coverage.

• Basic life insurance.

• Cisco restricted stock unit grants may be available.

• 10 paid holidays per full calendar year.

• 1 floating holiday for non-exempt employees.

• Paid day off for birthdays.

• Paid year-end holiday shutdown.

• 4 paid personal wellness days.

• 16 days of paid vacation for non-exempt employees.

• Flexible vacation time off with no defined limit for eligible exempt employees.

• 80 hours of sick time off provided upon hire and each January 1st thereafter.

• Up to 80 hours of unused sick time can be carried forward.

• Additional paid time off for critical or emergency family matters.

• Optional 10 paid volunteer days per full calendar year.

• Annual bonuses for non-sales roles.

• Performance-based incentive pay for employees on sales plans.

• Opportunities for professional growth and development.

• Collaboration and impact within a global team.