Lead Revenue Cycle Supervisor – Epic Hospital Billing

This is a fully remote position, open to applicants in United States.

📋 Description

• Supervise teams engaged in revenue cycle operations across various clients.

• Assist domestic business office personnel with daily time management, support inquiries, policy clarification, and the distribution of updated information.

• Interact with client teams through phone, email, and instant messaging.

• Report directly to the Domestic Business Office leadership team.

• Lead client-facing meetings, which include setting agendas, maintaining issue logs, preparing report packages, and providing supporting documentation.

• Oversee team metrics, individual productivity and quality indicators, as well as client-specific service-level agreements.

• Collaborate on the onboarding process for new clients, including staff assignments and point solutions, such as system access, equipment setup, training, and onboarding expectations.

• Schedule staff to ensure coverage during client operating hours.

• Review and authorize employee time, time off, billable hours, and overtime.

• Develop and maintain unit budgets and utilization KPIs, including project and client-specific budgets within Workday.

• Coordinate with RC Analytics and IT to ensure accurate reporting.

• Partner with Human Resources and DBO leadership on performance issues and attendance/time-reporting matters.

⛳️ Requirements

• Must have current permanent U.S. work authorization.

• Preferably 5+ years of experience in Revenue Cycle within a multi-facility, integrated healthcare delivery system or consulting.

• At least 1+ years of leadership experience in a multi-facility, integrated healthcare delivery system or consulting is preferred.

• Familiarity with accounting systems, insurance matters, healthcare industry trends and issues, legal considerations within the field of expertise, as well as required third-party and governmental regulations.

• Proficient in Microsoft Office applications, including Outlook, Word, PowerPoint, and Excel.

• Exceptional oral and written communication abilities.

• Strong organizational skills with the capacity to prioritize tasks, manage multiple initiatives, respond to communications promptly, and create/manage project work plans.

• Solid analytical skills with a proven ability to interpret extensive data sets and translate findings into actionable improvement recommendations.

• Capability to work autonomously and maintain self-motivation.

• Must be flexible and adaptable to change.

• Comfortable making decisions in uncertain situations.

🏝️ Benefits

• Participation in an annual incentive compensation program.

• Medical insurance coverage.

• Dental insurance coverage.

• Vision insurance coverage.

• Access to wellness programs.