Lead Entertainment Consultant – Tour Performance

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee the daily operations and performance of ongoing touring shows from initial booking to post-event analysis.

• Facilitate cross-functional collaboration among Client Success, Marketing, Product, Operations, Finance, and Business Operations teams.

• Assess the health of the concert lifecycle and proactively pinpoint opportunities or risks that may influence show performance.

• Ensure that clients and promoters receive regular communication and support throughout the entire touring process.

• Coordinate readiness for onsales, engaging both internal and external stakeholders.

• Provide assistance to promoters and venue partners before, during, and after the onsale events.

• Monitor onsale performance and document insights to enhance future events.

• Offer onsite support for significant events and key client meetings as necessary.

• Maintain transparency regarding the touring pipeline and the portfolio of active shows.

• Prepare regular performance dashboards, client updates, and reports for executives.

• Analyze historical performance data to determine operational enhancements and emerging trends.

• Act as the primary contact for promoters, venue partners, and various stakeholders on a daily basis.

• Organize client meetings, business reviews, and roadshows in collaboration with the touring department lead.

• Address strategic concerns while skillfully resolving operational challenges independently.

• Foster strong, trusted relationships through prompt service and operational excellence.

⛳️ Requirements

• Minimum of 4 years of experience in live entertainment, ticketing, touring, venue operations, or event management.

• Proven experience working directly with promoters, venues, booking agencies, or artist management.

• Exceptional project management and organizational abilities, with the capacity to handle multiple concurrent events.

• Proficient in utilizing data and reporting to drive operational enhancements.

• Strong communication and relationship management skills.

• Ability to excel in a fast-paced, cross-functional environment with changing priorities.

🏝️ Benefits

• Flexible work environment, allowing you to choose how many days a week to work in the office or opt for 100% remote work.

• A work-from-home stipend to assist with your home office setup.

• Unlimited paid time off (PTO).

• Up to 16 weeks of fully-paid family leave.

• 401(k) matching program.

• Student loan matching initiative.

• Comprehensive health, vision, dental, and life insurance coverage.

• Up to $25,000 towards family building, reproductive health services, and gender-affirming care.

• $500 annually for wellness expenses.

• Subscriptions to Headspace (meditation), Headspace Care (therapy), and One Medical.

• $360 each quarter to use for tickets to live events.

• Annual subscription to Spotify, Apple Music, or Amazon Music.

• Performance-based bonus.