Lead Customer Insights, Data Analyst

This is a fully remote position, open to applicants in Florida.

📋 Description

• Oversee the design, development, and implementation of sophisticated dashboards, reporting solutions, and analytical products.

• Take ownership of project planning, encompassing scope, timelines, and deliverables.

• Direct complex ad hoc reporting requests to generate actionable insights.

• Design, enhance, and manage scalable reporting frameworks across various product lines and business segments.

• Conduct customer and market analyses, which include customer and market sizing, share analysis, growth trends, segmentation, and other advanced evaluations.

• Establish best practices to ensure data accuracy and integrity, including audits, validation processes, and quality checks.

• Act as the technical leader and custodian of team data assets.

• Acquire, integrate, clean, validate, and analyze data from diverse systems, databases, and tools.

• Enhance data accessibility, usability, reporting methodologies, and analytical capabilities.

• Convey technical findings and recommendations to stakeholders and leadership in relevant business terms.

• Collaborate with Marketing, Sales, IT, and other business units.

• Organize and coordinate data-related activities to align with project timelines and priorities.

• Proactively update on progress, challenges, and outcomes.

• Execute additional duties as assigned.

⛳️ Requirements

• Bachelor's Degree in Supply Chain, Data Analytics, or a related field is required.

• A minimum of 6 years of hands-on experience with applied projects involving digital transformation and data management is required.

• At least 6 years of experience in creating dashboards for diagnostic analysis across the business and working in a cloud environment is required.

• A minimum of 4 years working in an individual contributor role as a key team member is required.

• Advanced proficiency in complex SQL query writing, including joining multiple tables, summarizing, grouping, data manipulation, and analytical functions.

• Familiarity with Python, Power BI, R, DataBricks, and other analytical tools.

• Strong technical aptitude.

• Capability to work with large datasets and intricate analytical requests.

• Detail-oriented with excellent follow-up practices.

• Strong sense of urgency and commitment to delivering high-quality, timely work.

• Skills in multitasking, organization, and time management.

• Problem-solving skills and a knack for finding creative solutions.

• Ability to forge and maintain professional relationships across different organizational levels.

• Proficiency in working cross-functionally.

• Effective written and verbal communication skills, including the ability to translate technical work into non-technical language.

• Ability to work independently as well as part of a team.

• Willingness to travel.

🏝️ Benefits

• Medical insurance.

• Prescription coverage.

• Dental insurance.

• Vision insurance.

• Life insurance.

• Options for disability insurance.

• Paid time off for vacation, illness, bereavement, and family and parental leave.

• Tax-advantaged 401(k) retirement savings plan.

• Potential availability of an annual bonus, commission, and/or long-term incentive plan.

• Opportunities for professional growth.

• A culture that values employee voice and participation in a respectful and collaborative environment.