Data Analyst

This is a fully remote position, open to applicants in United States.

📋 Description

• Deliver data and analytical assistance to Carrier and Sales Center teams.

• Collaborate with business stakeholders to collect requirements and convert them into both business and technical specifications.

• Oversee the delivery of solutions that meet stakeholder needs when necessary.

• Examine data and provide actionable insights and recommendations.

• Aid in defining metrics, data architecture, data pipelines, and datasets.

• Organize and monitor performance across Carrier and Sales Center channels.

• Facilitate the implementation of programs and initiatives by defining, developing, tracking, and reporting KPIs and CPIs.

• Assist in the management, maintenance, and analysis of P&L reporting.

• Track financial performance, recognize trends and variances, and offer operational and strategic insights.

• Collaborate with Operations, Finance, and other stakeholders to create forecasting models, reporting frameworks, and performance analyses.

• Convey analytical insights to senior management and business stakeholders.

• Lead the end-to-end design and development of high-visibility projects, including data mining, analysis, and visualization using Tableau, Looker, or Power BI.

• Resolve data conflicts, break down high-level information into details, and consolidate detailed information into broader business insights.

⛳️ Requirements

• Bachelor's degree in a quantitative discipline or equivalent relevant experience.

• Minimum of three years of SQL experience.

• At least three years of experience in supporting sales analytics, business, or operations teams in an analytical role; sales analytics experience is highly preferred.

• Practical experience with schema design and data modeling.

• Understanding of statistical techniques and concepts, including regression, statistical testing, and sampling.

• Advanced proficiency in business intelligence tools.

• Experience preparing data and visualizations for maximum impact; experience with Excel and Tableau is strongly preferred.

• Proficient in Python and familiar with core programming principles.

• Exceptional analytical and problem-solving abilities.

• Ability to work effectively with diverse groups of internal and external stakeholders.

• Proven ability to define and execute key analyses with minimal supervision.

• Strong project management and communication skills.

• Experience in supporting P&L reporting, budgeting, forecasting, variance analysis, or financial performance reporting.

• Knowledge of call center workforce management principles, staffing models, and operational planning.

• Experience collaborating with Finance, Operations, and cross-functional business teams to support strategic initiatives.

• Working knowledge of finance or accounting concepts.

• Experience in the insurance carrier, Affordable Care Act (ACA), Medicare, or Medicaid sectors.

• Ability to rapidly learn and utilize new or unfamiliar platforms to provide business solutions.

🏝️ Benefits

• Medical, dental, and vision coverage starting on your first day of employment.

• 401K plan with matching contributions.

• Tuition reimbursement opportunities.

• Employee stock purchase program.

• 12 company-paid holidays each year.

• Flexible time off (PTO for non-exempt employees).

• Annual performance bonus.

• A variety of benefits aimed at supporting employees’ personal and professional wellness.