Key Account Manager, Oncology

This is a fully remote position, open to applicants in Malaysia.

📋 Description

• Ensure sustained sales growth and meet sales objectives and targets within assigned territories and key accounts

• Discover new business opportunities and broaden the customer base

• Implement projects while maintaining existing business relationships

• Establish strategic collaborations with key stakeholders

• Broaden and penetrate AbbVie’s product portfolio within designated key accounts through effective sales and marketing strategies

• Gather field insights, initiate discussions on new initiatives, align internal stakeholders, and oversee internal processes

• Represent AbbVie in a professional manner and effectively communicate product features, advantages, and clinical applications

• Foster long-term relationships with customers, KOLs, TAEs, and SMEs across various departments, institutions, societies, and the Academy of Medicine, Malaysia

• Support the development of company product speakers at national or regional levels

• Drive strategic customer dialogues using “The Challenger Sale” approach

• Generate field insights and formulate account action plans with measurable results

• Lead discussions with internal and external stakeholders and ensure flawless execution

• Provide market and competitive insights for national and hospital-level listings

• Manage hospital account and network operations, including formulary listings, tenders, price change requests, and stakeholder identification

• Cultivate and sustain relationships with hospital stakeholders and specialists

• Assess patient demographics, treatment preferences, and market trends within key accounts

• Adhere to the internal Master Approval Process for third-party promotional activities

• Increase product utilization and create new business opportunities with brand teams and internal stakeholders

• Develop customized solutions and programs while adhering to budgetary constraints

• Travel frequently to engage with HCPs and stakeholders, manage key accounts, and address any concerns

• Utilize Veeva CRM and VAE to enhance outreach and customer engagement

• Conduct market intelligence and monitor, analyze, and respond to competitive strategies

• Analyze sales and market data to formulate growth strategies and preemptively address issues

• Leverage historical data and market trends to predict demand and sales

• Create measurable key account sales plans and tactics and ensure their implementation within budget

• Submit sales reports promptly in Veeva Systems and meet CRM KPIs

• Participate in special projects, pricing discussions, contract extensions/amendments, forecasting, business reviews, and customer service matters

⛳️ Requirements

• A university degree, preferably in science or business

• A minimum of 3-5 years of substantial sales experience as a hospital representative in the relevant therapeutic area or healthcare industry

• Expertise in Oncology products is preferred

• A proven history of successful program development and implementation is an advantage

• Strong verbal and written communication skills

• Excellent interpersonal and negotiation abilities

• A mature, growth-oriented mindset

• Self-confident, analytical, and motivated

• Results-driven and goal-oriented

• A team player who demonstrates integrity

• Experience in a medical setting is highly desirable

• Sound judgment and strong work ethic

• Ability to manage and motivate cross-functional teams is highly desired

• Willingness to travel frequently to meet with HCPs and stakeholders

• Proficiency in Veeva CRM and VAE

• Capability to analyze sales, market, Infrared, IMS, and IQVIA data

• Ability to forecast product demand and sales accurately

• Competence to work within designated operational budgets

🏝️ Benefits

• Employees have the option to work remotely

• Equal opportunity employer

• Commitment to operating with integrity, fostering innovation, transforming lives, and serving the community